Wisper InternetReviews of wisperisp.com

Worst internet provider I have ever dealt with.

I upgraded my router, per your customer service request, and my connectivity is awful. Unable to get wi-fi signal in any room except where the router is setup

Did a great job helping me with the problems I had👍

I couldn't be happier with the service I receive from wisper. When they first came knocking on my door I was skeptical, but I am so glad I gave them a chance.

Our Wisper experience has been pretty good. The installation process was easy. Professional and courteous techs each time. Had some slight trouble getting the strongest signal possible at first due to geographic constraints, but they were resolved. The service is the best available in my area (compared to phone company DSL service). So we’ve been happy.

I was disappointed with the tech support after I read their website. I had been working with Wisper to increase my speed. It was a several step process, which is understandable. The technician would tell me the office would be changing frequencies, making tweaks and would notify everyone impacted. That did not happen. When I called back to report, the tech support person said I would have to create another ticket (my third) to get the changes. During that call, after some additional discussion, I was told the tweak was made. It made no difference to my performance. Two weeks later, I received a call from a tier-2 rep who wanted to schedule an appointment to get my frequencies changed. Not good internal communication. Bottom line, Wisper cannot delivery the speeds advertised so I will be moving to another provider.

We have had no problem with Wisper since they had bought out YHTI. We appreciate their support

One day it works. The next day it doesn't. Paying for 100Mbits/s and yesterday getting 4Mb/s.