Wise PelicanReviews of wisepelican.com

Excellent service & updates

I've been using them for 5 months. No complaints here!! The postcards look great and they seem to be getting delivered!

Wise Pelican is great at customer service. The owners back ground is real estate and our industry is naturally a service-oriented industry. They have made the system easy and affordable. 5 star!

Great products, fairly easy to use. Live Chats are good but not always available when you need help in a pinch but response time isn't bad.

Michelle is great to work with.

Love this company. It’s so easy to create postcards and the customer service is on point!! They always answer fast and help you with anything you need!! I get a great response from my mailings and I look forward to increasing my area and frequency soon!

My experience with Wise Pelican was “disappointing” at best. The designs were very appealing, but way more expensive than competitors. I spent over $2,000 my first month with WP on postcard mailers. When my first set of mailers we’re listed as “mailed”, but never physically put in mailboxes, I called customer support and expressed my concern. They guy that answered my call, truly acted like he didn’t care. When I asked to speak with a supervisor, he did have one reach out a few days later. When Amy, the supervisor/manager, called me, I was hopeful as she genuinely sounded concerned and said she would credit my account for the post cards lost/not delivered. When a couple of weeks went by without hearing anything, I reached back out to the customer service guy. He then emailed me back and said the best they could do was a “discounted price on a template.” WHAT?! Obviously, I was furious and just decided to part ways with Wise Pelican as I was lied to and felt like my business and money were not valued. I am so disappointed and definitely would not recommend other agents to Wise Pelican.

Wise pelican has been a great experience each and every time I have contacted them as well as the product and results I have seen