WiperBladesUSA Reviews | Read Customer Reviews of wiperbladesusa.com

WiperBladesUSA Reviews | Read Customer Reviews of wiperbladesusa.com

WiperBladesUSA reviews

183 approved reviews, newest moderated first

Rodrigo G.
Jun 26, 2020
great product fits perfectly …
great product fits perfectly delivered at my door in a couple of days. Great service and value!!
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Rodney R.
May 22, 2020
Scammers
ordered a blade on May 5th and its now the 22nd. Emailed the company wondering why I havent received in almost 3 weeks and Bill the owner offers some lame excuse that blade is in transit when the tracking says its been sitting in the post office for all the time. I needed this blade and luckily was able to drive since weather has been ok and not raining when I'm on the road. I ordered one on Amazon and it arrived in two days. Shipping was not an issue. This is a scam type of company and I would avoid.
Response from WiperBladesUSAMay 25, 2020
Rodney I know you're angry at us. You have reviewed us in several places and you're trying to hurt our reputation. But we do actually ship, out the door, every order we get in by 2pm Mon-Sat that same day. We have been working with USPS to scan every one of our packages in Hillsboro or Portland but they still don't. So ALL of our orders say "Waiting for package" until it get scanned at the destination hub. This was all explained in our shipping email. Right now, during COVID, 20% of our packages get "delayed" via USPS. Is it that hard to believe that USPS takes short cuts and choose not to scan 200-500 package a day before shipping them on to someone else? Here is a sample: https://tools.usps.com/go/TrackConfirmAction?tLabels=9400111899562262633887 Rodney I'm sorry your package is late. It will be delivered. If you no longer want it then please write "REFUSED" on the label (Do not open the package) and give it back to USPS for a free return. We will refund you as it comes back as a return. Thank you -WiperBladesUSA https://newyork.cbslocal.com/2020/04/02/coronavirus-post-office-usps-postal-service/
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Stephanie T.
Sep 30, 2019
They fixed my mistake 👍👍
Wow I feel like such a doofus I bought the wrong wiper blades ... thanks for responding so quickly I didn’t even know there was a thing called just a “cherokee” as opposed to a grand Cherokee 🤦🏼‍♀️ Thanks for being understanding ... I would love to return to get the correct ones thanks you guys!
Response from WiperBladesUSASep 30, 2019
Stephanie, We found your order. Is it possible that maybe you ordered for the wrong vehicle? You ordered for a 2015 Jeep Cherokee (26" driver, 18"passenger, 14"rear). I'm thinking you actually have a 2015 Jeep Grand Cherokee. Which has 22"driver, 21"passenger and a 11" rear wiper. We would be glad to exchange your order if this is the case. Please contact us if you would like to pursue this option. Thank you, -WiperBladesUSA
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Terry S.
Jul 21, 2019
Ordered 2 front and 2 rear blades
Ordered 2 front and 2 rear blades, Received order, bag was open and 1 blade was missing and one wiper blade looked used . It was missing the blade cover we installed it . Are mistake . The first rain storm the blade fell apart. We have complained about it. Poor customer service Not willing to resolve this issue, They said they sent us a wiper blade ???
Response from WiperBladesUSAJul 21, 2019
Hi Terry, We would love to replace the damaged blades. In the email we asked that you send a photo of the blades and packaging so we can send you a correct one. You asked for a blade sized we never even sold you. Did you use our step-by-step instructions w/video for your 2016 Ford Transit? Believe it or not these blades can be tricky to install if you don't use the instructions. Then they will fall off just when you start using your wipers in a rainstorm. Very Dangerous! -WiperBladesUSA
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Lori C.
Mar 22, 2018
Item fit perfectly and super fast…
Item fit perfectly and super fast shipping ! Will order from again
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Alan D.
Mar 6, 2018
easy to deal with
easy to deal with, easy to fit new replacements, arrived so quickly hardly had time to write the email. Great deal, great company, deserves all the very best. Alan Dale CA
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robert S.
Mar 6, 2018
good product,wipers fit perfectly and…
good product,wipers fit perfectly and easy install
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Vince C.
Mar 3, 2018
The website provided accurate…
The website provided accurate information along with instructions for installation. What I ordered is what was received and in acceptable time.
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