WinXDVDReviews of winxdvd.com

When I wanted their software to work it didn't. The company excused themselves by indicating that the problem was caused by a change in youtube's algorithms, but probably it was a case of them being slow to correct the problem that happened to coincide with my subscription payment. When I successfully moved on to another provider because of their software problems they would not refund my my money ie., within the initial 30 days. I am now stuck with their bloated software that I don't need or want. They didn't offer a trial period as most respectable companies do. I find the culture of the company unconscionable & very nearly falling into a hard nosed scamming approach. They have also tailored their terms & conditions in such a way as to be devious & non business like. I definitely wouldn't recommend them.

Digiarty Does not work it asks for the code you are dishonest i bought the license for life. I want the refund

This product was a waste of money! I bought Winxdvd without having tested it before since i saw good reviews. On their site it is written refund waranty but it is not unconditional. The program didn't work with my dvds and couldn't rip multiple sounds and subtitles. They gave me another program (videoproc) that had other bugs and refused to be uninstalled. I don't recommend it. Handbrake and WonderFox DVD Ripper Pro worked better for me.

There is a lot of positive reviews here and across the web regarding products of this company. However, my experience is different. Moreover, taking into account their bad business attitude, it seems to me they are scammers and most of these reviews are either sponsored or forged. I have purchased WinX HD Video Converter Deluxe from them. I'm not a novice in video editing and video conversion. Upon trying to convert Blu-ray M2TS file from the BDMV stream to MKV h265, the program started crashing. After exchanging several emails with the technical support and sending them my error log, it turned to be that this program does not support Blu-ray format. The lack of this feature was nowhere mentioned nor documented, and I was a bit surprised seeing how many different formats they support, but not the Blu-ray, which is the standard nowadays. They just "forgot advertising" that their program does not support this important format. Instead, they did mentioned in their website that Blu-ray Video (*.mts, *.m2ts) are supported formats (I can provide a screenshot upon request). That again brings me to the idea that this is the scam. Moreover, the conversion options in the program are very scarce. You cannot really choose quality/size/conversion speed, but you have to stuck to their "templates", which provides you with the pre-determined size and quality of the converted video file. The program really looks like made for kids. There are so many paid and free alternatives to it, such as Handbrake, EaseFab, VSO and MakeMKV, so I would recommend to get some good software, if you are serious about converting your video files. There is a list of "All In One Blu-ray Converters" at VideoHelp site. Anyway, as I said, the major problem with the company is that they refused to issue a full refund, but suggested to make a half of it. This I don't understand. Their products are advertised under 30-days money back guarantee. I have never had any problem purchasing products from different online vendors under this policy. They always issued refunds if I requested to do so. Unfortunately, Digiarty insisted that this policy works only if "products cannot normally work with error or bug". They just forget that this is a software product that also requires client's satisfaction, and the 30-days money back guarantee normally covers that too. As to "try before buy", this is not the case with Digiarty either, simply because their trial version lacks features of the paid version, which I wanted to see. But again, when you see "30-day money back guarantee" on the software website and a lot of positive reviews, you normally trust the seller. This is not the case with Digiarty. Therefore, my sincere advice is to stay away from this company and their products. I'm sure you will be able to find much better video conversion software with reliable support. [EDIT] After additional exchange of emails, and after I posted this review, they proceeded a refund. The issue is now settled, the refund is on the way.

Do not purchase any product by Digiarty Software, Inc. I made an online purchase of WinX DVD in error (download only -- needed actual program discs). Explained my mistake and requested a refund literally within 15 minutes of purchase. Product was never downloaded or used in any way -- simply purchased by mistake -- but Digiarty Software representatives flatly and argumentatively refused the refund. They took my money and demonstrate absolutely no basic business ethics. Avoid.

Would not honor 30-day money-back guarantee -- requested on Day One! If this is true for you, too, please see "Note" at the end of the initial review (before the added edit). After reading reviews of how great WinXDVD Copy Pro was at getting past errors on all kinds of discs, I bought a lifetime copy online on May 30th. When I downloaded it and tried it, it could not read any of the discs I tried -- all Blu-ray. The reviews had led me to believe it could do Blu-rays. I contacted the company to double-check and to invoke the 30-day money-back guarantee if, indeed, it did not do Blu-rays. They said it didn't, and left it at that. I contacted them again asking for a refund. They refused to honor their stated guarantee. Their software may work great for you -- I hope it does. Just be aware that if it doesn't, they may not give you a refund. Note: If you bought their product on a charge or debit card, call your bank to dispute the charge. If this info is helpful, please Like this review so more folks will recall they don't have to get Digiarty to do the refunding. EDIT TO RESPOND TO REQUEST FOR LINKS. Try googling "winxdvd copy pro reviews blu-ray" and once you get results look for words like "if you are converting or copying a DVD of 4K Blu-Ray content, you would surely have the same quality for the output file." or "We knew that WinX DVD Ripper Platinum was working great with DVD, Blu-ray and video formats, but not that good with audio CDs." FINAL EDIT: Bank refunded my money with a charge-back. If they get enough charge-backs they'll meet with bank troubles they deserve and maybe stop acting so dishonorably. They do not "strongly comply with 30-day money back guarantee" unless you put up a negative review. Then they'll ask you to remove it and only then will they give you a refund. There's no honor in that.

TL; DR- WinX DVD Ripper Platinum froze my comp. Performed 3 hard restarts/shut downs as a result. Support didn't want to honor the 30day money back guarantee. Gave me problems after my explanation and decided they didn’t like my reasoning. Offered for me to keep the full version and only give me half of what I paid for it($50.83) only hours after purchasing, installing, and uninstalling. Until I reminded them of their “guarantee”. Will update review upon confirmation of refund processing and/or receiving my refund. -I have had this product since 8:16 PM on 2/4/21 and I am writing this review at 1:28 AM on 2/5/21. Upon installing WinX DVD Ripper Platinum my computer started freezing. So much that I had to hard reset/shutdown my computer 3 times. Since this was the only new thing it was obviously the problem, so I uninstalled it and removed it. Then I began the refund process and emails. - Support 12:35 AM 2/5/21: Could you please tell us more details about the problem you have? Could you please send us some screenshots about your operations and the error you get? Please feel free to let us know if we could be of any assistance. -ME 12:42AM: My issues were that it started making things on my computer not work and freeze up. I don't want to fix the problems that were created. I just want to get my refund and move forward with my life. I already uninstalled it and removed it from my computer. This was supposed to be simple, it turned out not to be simple so please just issue me my refund because that is the only assistance I need at the moment. Thank you. I appreciate your time and concern. -S 12:51AM: Digiarty Software, Inc. provides refunds within 30 days of product purchase. We'll hold the 30-day money back guarantee if our products cannot normally work with error or bug and we cannot solve it within an acceptable period of time or provide a temporary solution. Sometimes the software doesn't work well due to improper operations. We strongly suggest you contact our support team for help first with detailed problem description. One business day reply is guaranteed. Please note we do not accept unreasonable or unexplained refund. The following refund requests will be rejected: 1. You request a refund for no particular reason; 2. You request a refund by simply a "It does not work" or "I do not want it" reason and refuse to elaborate; 3. You request a refund for a feature we do not have/support. Digiarty products are sold as "try-before-you-buy" software. We highly recommend you to verify the program's functions and make sure it works well on your computer before your purchase. We hope you can cooperate with us. You can reinstall the program from the information below. -ME 12:59AM: Well since none of what you listed above were my reasons for requesting a refund then there should be no problem issuing me one. My issue is that things froze on my computer after installation. I had to hard shutdown my computer 3 separate times. This doesn't fall under the reasons you have listed above. Please issue me my refund. -S 1:09AM: Please send us some screenshots about your PC configuration. 3. You request a refund for a feature we do not have/support. Digiarty products are sold as "try-before-you-buy" software. We highly recommend you to verify the program's functions and make sure it works well on your computer before your purchase. Did you try the program on you computer before you purchase it? -ME 1:19AM: No, I did not try this before I purchased it. And since I already purchased it I can no longer try it. This means that the three bullets that you listed above are not reasons that I'm requesting a refund. I'm not sure why you are making this a problem. I told you about the problem I was having. I can't send you screenshots of a hard restart. If it freezes things on my computer it does not allow me to do anything except performing a hard restart. I'm not reinstalling it because I do not want to have to hard restart my computer again. There is nothing that pops up that says an error code or anything like that, so I can't send you a screenshot. Please issue me my refund -S 1:52AM: We could only accept a half refund as compensation due to all the facts stated. And you can keep the full version for future use or download it to another PC -ME 1:56AM: No, that's not going to work. Your webpage says "Worry free money back guarantee" not "A partial refund if we decide we like what you have to say or not. Please issue me my full refund. I am within the 30 days -S 2:24AM: We have submitted your refund request to our manager and we will process your refund ASAP -I'd like to add that the 2 DVDs I was able to rip in that short time took about 40 mins each NOT 5 mins. Avoid unless you like DIFFICULT, POINTLESS, DRAWN OUT, ATTEMPTED SNEAKINESS. Refund still says PENDING 4:18AM 2/5/21.

A very poor and limited experience of the Winxdvd software. For me the software does not live up to the claims in any way. I purchased the product in September 2020 with the aim to convert a number of DVDs into a version to store on my Nas and stream across devices on my home network. I chose this product mainly due to being compatible with Mac devices and its aim to convert DVD that had 99 plus files on them. Once finally installed and inserting the DVD to to convert I was pleasantly surprised to see the entire disc converted in about 7 mins. Fantastic. Unfortunately I found out that this was for the first 7 mins of the DVD, after which it stopped. Tried again, changed the settings, tried other DVDs but none of them would fully convert as is advertised and promoted by other websites. I contacted their technical support and initially the contact back was OK but they were asking me to try things that I had already done but had not worked. Finally it was stated that they had passed it on to their developers. The last series of emails have been left with no response where I have asked for an update and then asked for a refund. To date there has been no acknowledgement that the software does not do as is described so based on this I cannot give any positive review based on inaccurate claims of what the product can do. I had requested a refund and have now received it since leaving this review.