WinXDVDReviews of winxdvd.com

This is a fantastic product which is easy to use and works well. The reason for my review is that the company, Digiarty offer just brilliant, responsive support. I took out a new subscription because I had forgottn the original details, then got sorted and asked for a refund. The refund was made within minutes. i wish every internet company was as responsive as they are.

Fast and excellent service!!!!

I have always enjoyed the quality of their products, but even that doesn’t compare to the quality of their customer service. They stick with you to resolve the issue until it is remedied. I believe they are 5 star!!

Besides having an absolutely wonderful suite of products the customer service, goes beyond excellent. they able to resolve in an almost real-time manner, all of my issues and concerns, and the products are top notch, feature-rich, Pro grade. Very affordable.

Excellent products, excellent customer support.

As a long term user of the WINXDVD Ripper then Platinum upgrade software, and now the WINXDVD AI release. I can only describe the software as reliable and brilliant. The old WINXDVD Converter software has been upgraded to the AI version. Provided to us Lifetime licence holders of that package free. I had purchased Lifetime Licences of both original packages for a single computer. My use being amateur, home only. However I had not foreseen the need to replace my laptop which expired, then lately moved from a Laptop to a Desktop. With failing eyesight need everything bigger. A request made by me to support, was met with understanding and a new licence key for the replacement hardware on both occasions. Thank You. I found both software packages easy to use. The online tutorials explaining operation that us mere novices can cope with and follow which frankly weren't really needed. I did experienced a strange glitch after putting a 3 minute video clip through the AI program, contacted support and it has promptly been flicked to the software guru's to investigate. I have found Ricky Ma at support always patient, helpful, prompt to assist. I wish all of the software package retailers I have downloaded product from were as helpful. With Digiarty WINDVDX software a Lifetime Licence is honoured. Updates and upgrades are automatically downloaded and free. Don't expect the same from other retailers of other software products, like Icecream Slide Show Maker. An Upgrade means you are restricted to the original downloaded version, or buy another Lifetime Key. We call that fraud in Australia. Nor are all software products easy to use, for mere mortals like myself. I sincerely commend Digiarty and WinDVDX packages as, must have software tools.

The program I purchased does what it promises. What I found excellent, was the helpful customer suppport with my license issue.

I have been using winxdvd for many years. I have had very few problems, but when I did like this past month converting 1 episode of a 5 season show, they were there for me. They never gave up and helped me until it worked. I am talking a few weeks of emails back and forth. When my husband asked what I had been working on and I told him, even he was quite impressed with all the help I was getting. Best customer support ever. You just have to email their support email and you will get help. Thanks Ricky Barbara