WinXDVDReviews of winxdvd.com

So I left a review stating I paid $60 for a program that doesn't even work (I was incorrect on the price it was $43 as it was on sale). Despite providing the info more than once Ricky Ma just kept asking for the same info I already provided twice. I left a negative review and they reached out offering a refund if I deleted the review. I did that and they said that I would get a refund within a few days. Well normally when paying with a paypal debit card that paid with your paypal balance I get at least an email stating details about said refund and when I would get it. I never did so I called and they have no confirmation on their end about it. So I send an email call it out and they follow up asking about alternative payment I declined to give it to them as the payment method is still active and so there is no need. A very wise choice as they likely would've just stolen from me given they then follow up claiming that I no longer qualify for a refund due to the amount of time that passed. So not only was I correct that they never even processed the refund they never intended to refund me which makes their inquiry about alternative payment method super skethcy. They also followed up claiming the data from the dvd was not intact and that's why it wouldn't copy which is false as it plays just find everywhere else and previous dvds I had ripped before my PC died still have the same cut and dry error leading this to be an issue with the program. They had this info prior so I don't really get why they felt making a claim about the data would hold any substance. Likely just an excuse. Update: see reply, they literally lied about the refund and confirmed in their reply. They never even processed. Besides their policy is irrelevant they offered a refund in exchange for me taking down the original review. So they 1. Lie about a pending refund, 2. Violate their own terms of agreement in an offer that benefits both of us, 3. believed I wouldn't air this out publicly. I am still leaving updated reviews over the internet so please keep an eye out because in those as I am able to attach screenshots they will be supplied.

I had to open a credit card dispute because they charged me a $40+ renewal fee on Nov. 7 two days PRIOR to my anniversary on Nov. 9. Also, when I went to cancel the renewal the website wouldn't let me, you had to get a code and instead of going to an "unsubscribe" or "cancel auto-renewal" option it kept asking me to get another code. Three cycles of that and I gave up and wrote to customer support on Nov. 7 to complain and gave them written instruction to cancel as of Nov. 8. They wrote me multiple times my renewal was cancelled but then they put the charge through anyway. I would never use this company again or any of the many affiliates. They are dishonest predators and they make it impossible to cancel. I shouldn't have to appeal to customer support to do this. I see now that they have a free version. Free is good, just never give these guys your credit card info. Customer support has minimal English skills and just sends you canned responses; although the person writing twice appended a sentence stating my account was cancelled when it wasn't.

In my opinion, this is a total waste of money. I wish I had seen the details of the 30-day policy, which is useless if they can't get it running. I sent in screen shots per their request, no help, the last person asked for again, in bold as if to scream at me, shows the professionalism of this organization. I don't know if the multitude of positive comments are friends and family, but do not download or purchase this software. Be careful also not to select the annual renewal, even if you do foolishly purchase. At the beginning, there is a box that they will automatically renew ever year, unselect that.

Suite à mon avis négatif du 12 septembre dernier, j'ai reçu des menaces de non remboursement (très partiel !) Quelques deniers à condition de supprimer mon avis. J'ai tenu bon. J'ai laissé mon avis négatif. Perdu mon argent. Peu importe. Mon avis et sincère et durable. Pire encore : un an après, aujourd'hui 10 septembre, cette structure m'informe d'un débit sur ma carte bancaire : 41,94 €uros. Un comble ! J'ai dû appeler ma banque en urgence et faire opposition à ma carte bancaire. A bon entendeur ... Courage !!

Order # ending in #****13530 This Software did not work the way I wanted. Therefore I deleted it and cut my loss and moved on. This site also doesn't tell you there crappy software is on a subscription basis. There is no way to login to my supposed account from the website. A year later they auto renewed my supposed subscription. I had no idea this software was on a subscription basis. I had no idea there was a customer account created for me. I contacted support and asked for a refund and they sent a condescending email back, showing me instructions on how to turn off auto-renew and refused to give me a refund. I stated I wanted to exercise "The 30day money back Guarantee" well this is completely false advertising. There sales(and)tech support guy(same guy) offered half refund? Because I didn't stop there well hidden subscription process on time. I sent a refund request the same day they "falsely" renewed the subscription. I mean seriously you can buy this software in a retail store for the same price that is a lifetime product? Why is it even a yearly subscription. There's no advertising about subscription. There's no warning that its a subscription on there site. They miss-lead you and in the end scam you out of your money. Order # ending in #****13530 Please be aware that you may be blindly charged again for your product, within a year. the only place to find your login to turn it off is at the very bottom of the invoice there's a small link that says sign up / login. That's the ONLY place. Also When your buying products from the site they do not tell you its a subscription. Thanks Denis R.

I feel compelled to share my shocking experience with winXDVD in the hope of preventing others from falling victim to their predatory tactics. My encounter with this company has been nothing short of a nightmare, and I want to ensure that potential customers are aware of the scam they are perpetrating. In a gross violation of consumer rights, winXDVD recently deducted a substantial fee from my account under the guise of an auto-renewal, despite the fact that I have never utilized their services nor subscribed to any of their offerings nor received any notice of it!!! This incident serves as a clear demonstration of their complete disregard for ethical business practices. I cannot emphasize enough how appalled I am by this company's actions. Engaging in such deceitful behavior not only betrays the trust of any customer but also reflects a complete lack of integrity on their part. To add insult to injury, their claim of an autorenewal being activated without my consent is an outright lie, further deepening the gravity of their fraudulent act. I want to send a strong message to WinXDVD Your trap subscription model will not work, and it will inevitably lead to grave consequences for your reputation and financial standing. Such unethical practices will only result in a loss of trust from current and prospective customers alike. I have not used their services, downloaded any content, nor benefited in any way from their platform. It is outrageous that they have the audacity to deduct funds from my account without providing any valid explanation or service in return. This is nothing short of a blatant and audacious scam. I urge anyone considering doing business with winXDVD to proceed with extreme caution. Do not be fooled by their promises, as they are clearly more interested in exploiting their customers' trust than in delivering any real value. It is crucial that we all unite to expose such unscrupulous practices and prevent others from falling into this trap. In conclusion, I encourage you to share this review with as many individuals as possible to safeguard them from the deceptive practices of winXDVD. Let us stand together and ensure that businesses like these are held accountable for their fraudulent acts.

UPDATE: Filed a chargeback with AMEX. DearMob told me in an email they would refund me if I deleted this review. I provided copies of those emails to AMEX. The company is now responding asking me to explain the issues all over again, yet I have done that a few times, and told them numerous times I wanted a refund. BEWARE. Purchased this software and had constant issues. It would randomly disconnect from my 1TB iphone almost constantly. It didn't matter if I was syncing music, photos, or doing a backup. I tried several USBC / Lightning cables. The software was extremely slow. They had a "30 day money back guarantee" but refused to refund my money saying the software is "try before you buy". Well that's all well and good, except for how locked down the trial of the software is. You don't get to see all the bugs and issues until you have the full version that lets you sync more than just a few items. They are refusing my refund despite the "30 day money back guarantee" logo on the purchase page. They just want to troubleshoot the issue. I already deleted the program and they want me to send log files. I am filing a dispute with my credit card company. Avoid this company.

30 day money back guarantee not honored; note other reviewers seem to have the same complaint. Shortly after placing an order with them my bank issued me a new card and a fraud warning. Shortly after creating a user login with the vendor to pursue a return, that email and password combination were leaked to hackers, who have attempted to access various accounts of mine.