Tamma N.
Good quality and came quickly
The bed came very quickly and so far we have been very pleased with the quality. We talked to a service person before we ordered and she recommended that we order a different firmness level than we were originally considering. The mattress we ordered (Luxury Firm) seems to be exactly what we were looking for. Unfortunately, we were less pleased with the company Winkbed uses to remove the old mattress and install the new mattress. They were scheduled to arrive between noon and four. I called at 2:45pm to see what time they would arrive. Told me they were held up at the job they were at, expected to be done in 15 minutes and would call with their ETA. Never called and finally showed up at almost 6pm. I had to cancel two things that I had going on that evening because of this - one of them I could have taken care of and been back home before they arrived if they had simply given me an accurate ETA.