Stephanie J.
Great
Wingspan is very easy to use. I have not had any issues. I love Wingspan
Response from WingspanMay 20, 2024
Thank you! This is the highest praise. We want to get out of your way and let you get your work done.

Wingspan is the first payroll platform purpose-built for contingent work. Onboard and pay workers, bill clients, and stay compliant, all from one platform. Learn why finance and operations leaders are raving, visit https://www.wingspan.app/.
Wingspan (wingspan.app) has 293 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · New York, New York
Excellent
293 approved reviews, newest moderated first
Stephanie J.
Wingspan is very easy to use. I have not had any issues. I love Wingspan
Response from WingspanMay 20, 2024
Thank you! This is the highest praise. We want to get out of your way and let you get your work done.
K H.
UPDATE: My issues was resolved personally by the Head of Product who worked with the Head of Engineering to fix it shortly after this review. While I appreciate the resolution, I am declining removing my review as the issues were still present and I know that there are ppl who are still having such issues. If I hadn’t taken other measures for resolution, I’d still be one. Not everyone has the tenacity or wherewithal to speak out in public forums. However, after this issue was resolved, I received my next deposit on time and issue free. Glitchy interface. Had issues with direct deposits and was understanding at first. Support is slow to respond, can only reach them via chat or email. They gave a series of resolution steps and promised to refund their 1% fee due to the error Took the first resolution steps they gave and ran into another system error, resulting in me only receiving 70% of my pay. That was last Thursday. Reached out Friday for an update to no avail. Circled back again Monday and the chat support rep Ravery, stated they were still working on the issue and would follow up with an update. Now it is Wed afternoon. No update and my full funds are over a week delayed. Sent a message asking for an escalation yesterday 4/30 and have yet to receive a response. At this point, I feel like I have been stolen from and am currently being gaslit in the process.
Response from WingspanMay 20, 2024
This definitely was a poor experience and I'm sorry we let you down. Your pay is important, and when you trust us to take care of it we take that responsibility very seriously. I know you were able to work with leaders from our team to get this fixed, but I want to assure you that we've also made changes to to process and systems to ensure that this doesn't happen to other folks. Breaking trust is easy, and fixing it is hard but we're eager to make sure every customer is taken care of.
Brie B.
Wingspan is a standout platform, earning a solid 5 out of 5 stars from me. The ease of use and website fluidity make navigating the platform a breeze, enhancing the overall user experience. Any company that exceeds my tech expectations, is already a winner. One feature that particularly stands out is their FAQ section, which is well-organized, incredibly helpful, and relevant. Overall, I am impressed with Wingspan! I definitely recommend this pay platform for anyone seeking a seamless money management experience.
Response from WingspanMay 20, 2024
Thank you so much for the kind words! We're working hard to keep making Wingspan easy to use and our documentation clear for everyone.
Diego R.
Very easy to navigate through the website
Response from WingspanMay 20, 2024
Awesome! We aim to keep Wingspan that anyone can use. There's enough tough stuff for contractors, this shouldn't be one of them.
Steven S.
All my payments have come through with no problems. Love the email notifications of payment coming. App is easy to navigate through.
Response from WingspanMay 20, 2024
Thank you for the kind words! Everyone loves an email that says, "you got it paid." We're glad we could deliver it.
Akilah G.
Using Wingspan has been amazing. I receive ALL my payments ontime. No issues.
Response from WingspanMay 20, 2024
Thank you for trusting us with your pay! We take that responsibility seriously and it is always great to hear from customers like you that we're helping.
Derrick W.
This is my first time using this platform for payment and so far it has been a great experience that showing me a lot about doing invoices yourself and how to process them.
Response from WingspanMay 20, 2024
That is great to hear! Invoicing can feel scary so we work hard to make it simple and easy -- even for brand new contractors.
Ationna S.
I love how I have access to my money within minutes of approving my invoice, opposed to waiting for pay day! It’s also pretty neat how you can opt-in to have taxes taken out and paid to irs on a quarterly basis. The website is user friendly and easy to navigate. I haven’t had any issues. Highly recommend !
Response from WingspanMay 20, 2024
Thank you for the review! There's enough to worry about when you're self-employed without having to worry about how long it'll take to get paid, and whether you've got enough set aside for taxes. We're happy to help!