WingspanReviews of wingspan.app

The customer service department is ran by one person. My account was disabled for no reason without notice. For whatever its worth I submitted a complaint via CFPB. Stay away from this one man show.

I would give this sorry company zero stars if I could. Glitch after glitch and nothing but excuses from their lighting fast support team two days minimum later. Be prepared to not get paid and no support. Total joke of a service Update: it’s even worse now, they sent me verification then told me oops, they aren’t working right now. 2 days in a row. Here’s one week gone with the money I earned, in someone else’s hands and they won’t give it to me. That’s unreal.

Avoid at costs. Difficult company to deal with on every level.

Cant get any answers regarding process and payemnt and billing process. Poor User experience

Wingspan will not pay me! I work for Working Solutions who uses Wingspan for payroll. Last night I should have gotten paid. Instead I got an email that my bank refused my payroll. I changed it, same thing. 6 payment methods later...same thing. They are now telling me that it's ANOTHER hidden company they use to actually pay people through instant. I've been fighting with them for over 24 hours! I AM NO CLOSER, In fact they're telling me that I HAVE to change to standard...even though they offer instant and I've always used it. My bills are set to those pay dates. They don't care. But I now I don't trust them to believe if I do that I'll get it then. Seems much more likely that they will just keep playing my money. THIS SHOULD BE A CRIME! Do yourself a favor and don't use this company or they screw over your employees!!!! Edited to add that I did get my paycheck. I just forgot to update. It did take a lot of complaining and up until the moment it went through I was being told that it would take days. When we work this hard at the job we shouldn't have to beg for a paycheck. I am very grateful that they got it to work, though! My current paycheck did come through without a fight so let's just hope we can continue this way! Thank you for getting it done!

I work as a contractor for a tech company. They switched to Wingspan about 6 months ago and it's been a nightmare. Never before did I have to pay attention to my invoices. Now I have to be meticulous. I now have to spend time daily and monthly messing with this inept, low quality payroll service. It's supposed to be automatic. I have several hundred invoices every month and they are consistently wrong in the payment totals. They don't enter them in in any orderly way either- not by date, invoice number, not alphabetically- it is completely random- what a PIA. The invoices are not entered daily either. They seem to do them randomly/maybe in batches, but not all of them. Last month they were off by several thousand dollars on my payment and were a few weeks late. I hear it's even worse for my colleagues in countries outside the US with conversion, payments to accounts, etc- even for Canada or UK. This is the worst payment system I've ever experienced!

Terrible platform. I called their customer support and it took +40 minutes to receive an answer for a basic question about money withdrawal. The platform is not really useful and more acts as a middleman to leech off some money from both employer and employee. Even for the call that I gave them I was charged $40. They can't afford to have a Toll-free number and I was charged long distance for the call.

I did not received my payment