Wingbikes is listed under Bicycles.
Wingbikes (wingbikes.com) has 29 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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william T.
We love our Wings Freedom ST. It was a great Christmas gift and It was super easy to assemble - I was on my ride that same day I received the bike. Great I had a few questions, but Daniel and the YouTube instructional videos were great. It's a great smooth ride -- I would highly recommend Wings bikes!!!
Felipe V.
Bought 2 wing bikes a month ago and very happy with my purchases Bikes shipped fast and videos to build bikes were easy to follow. Used the bikes on a recent camping trip and performance was great. Had a small missing part (charger adapter) , called customer service and they were very responsive and easy to work with, issue resloved quickly. Great bikes and value.
gin M.
Customer service is excellent. Absolutely love the bike.
Daniel M.
purchased a wing bike due to a discount offered in their website, however I didn't get any confirmation email, I sent them a mail but I haven't got any reply since a week ago. I'm trying to cancel my order now just in case their maintenance service is as bad as the post shopping experience.
Cheryl F.
Customer service was great although I only chatted with them via email. They were very responsive with regards to updated shipping info. I paid for bike assembly. They had a problem with the bike shop that was going to do the assembly. Wing sent a bike mechanic to my house. The mechanic was very professional. Gave me lots of information on bike maintenance. Adjusted the seat for me. And was very thorough in making sure that I knew how to ride the bike/controls, etc. Excellent service!!!
BC
This review is based on my personal experience so make your own conclusions. I have owned my Wing Freedom X for just under one year and have had many issues. First customer service is contacted by email and it could be a few days before they get back to you. Most replacement parts come from China and take about a month to get if your lucky. Labor to replace the defective parts is your responsibility no matter how many times it takes to resolve the issue. This bike is a lot louder than most comparable E-bikes that I have rode. Here is a list and dates of the issues I have dealt with. 1/10/23 = Received delivery of E-bike & I assembled in about 2 hours 1/11/23 = Gears not working - Bike shop adjusted derailleur $$ 1/12/23 = Noticed display chipped / Wing ordered new display / new display finally received 3/6/23 & installed 2/03/23 = Pedal assist not working / Wing says need new controller, part ordered 2/17/23 / Part received 2/23/23 & installed / Still no pedal assist - Wing ordered new torque sensor part 2/23/23 / Torque sensor part received 3/03/23 & installed 3/09/23 / Part works but is loud 5/31/23 = Brakes weak & noises / Adjusted brakes 9/06/23 = Alarm malfunctioning / Wing ordered new alarm 9/06/23 / New alarm received 10/17/23 & installed 9/07/23 = Pedal assist loud noise / Wing says lubricate planetary gears 9/14/23 / Gears lubricated - still noise / Wing ordered new torque sensor 10/24 / 2nd torque sensor part received 12/10/23 & installed / Noise still exists
Patti H.
WISH we could give Daniel Elm and Wings E-Bikes 10 stars (instead of only 5 stars) as we were so blessed by Daniel's amazing gift for customer service and sales!!! DANIEL IS GREAT!!
Philip H.
We are sooooo blessed when calling Wings E-Bikes to purchase our TWO bikes today! Their sales rep, Daniel Elm, was both gracious and patient while helping us determine the BEST BIKE for us! You won't go wrong with Wings!
