Inactive ProfileReviews of winfertility.com

Horrible customer service. I’m on hold for ridiculously long periods of time when calling in, they do not return calls, rude customer service agents. I’m on hold right now as I write this review. It’s really disappointing and frustrating. I had one positive experience with a nurse initially when I had a set appointment.

I have called and messaged to get a nurse to call me to “enroll” they never call and claim “called 4 times no answer, couldn’t leave a message” sat next to my phone each “appointment” time never a call, missed or otherwise, and my voicemail is empty. Is been a month of this back and forth. I’m giving up based on the reviews, sounds like I’d end up more stressed out using this company.

Completely pointless company. When we did fertility treatments with our first child we had no problems. Now our insurance works with WINFertility and it’s been nothing but a huge joke and run around. It’s more expensive, and it just seems like an extra middle man to go between the fertility clinic and insurance company. We had to delay our IUI cycle an entire month because we were waiting for an instance verification from WIN. Same thing for pharmacy pickups. We’re getting zero benefits but we’re forced to use them. If anybody has a choice don’t use them!!!

It’s so weird that this company which seems to be so big has only one google review and no yelp review at all. You also cannot see any BBB report. How they manage to be review less other than this site? Nonetheless their inhuman treatment and rudeness of their employees is unbelievable. They don’t even know how to talk. There is no zero starts option which is actually what they deserve.

Horrible experience. Run if you can.

Quick and easy

My insurance doesn't cover infertility. They are "partnered" with win. So I contacted them. They talked up their game, discounts on procedures, and medications. I asked for a quote, the quote was $16,000. The closest clinic was a $300+ fight away from where I lived, and their Pharmacy discounts were worse than the discounts from Good RX. I was frustrated because: 1. I work at a medical clinic. And the way they were talking about their pharmacy program made me super upset. "Its the best option, Cheapest price." So I asked for what the medications would cost from their program. Consistently $50-200 MORE than good RX. Sure you'll have to jump from pharmacy to pharmacy, but hey if it saves HUNDREDS of dollars then who cares? 2. When I asked if there was anything closer to me as far a clincs go I was met with a flippant attitude like "well its not our fault you live so far away." Ultimately I wouldn't suggest anyone unless you live close to a clinic even waste your time. $16,000 for one round of IVF, not including medications (over priced) and at least $800 travel cost per clinic, and DAYS off of work to travel, its not worth it at all.

So I see someone just yesterday had the same experince I just did. I wasted my damn time. I told them several times my meds are covered through my insurance. But the quote came back to be over $24,000 and I have to get at least two meds from them (that I already have). This "savings' is $6,00 more than me just doing what I need on my own. This may be good for people without insurance or lower grade insurance. I wish everyone luck.