Inactive ProfileReviews of winfertility.com

I would have rated it higher except for the fact that the process was not as smooth as I thought it would be. A couple of times I was promised by Angela that she would call right back only to have to call myself back the next day. I understand that as an employee you’re busy with multiple duties or patients BUT as a patient we are already stressing about the situation and to have to sit by a phone waiting on a call does not help the situation! She also does not have the best caring voice, she seems to have an attitude but maybe it’s just her monotone voice. It took a lot on my part to make sure I was given everything needed and just a bit stressful process on top of the already stressful fertility issues. Other than that I’m thankful that WIN Fertility was able to help us with what little they did! Thank you

I think this survey should go out after you have completed working with WIN. I'm only part way through the process. There was A LOT of miscommunication in the beginning. Also, WIN and my clinic couldn't seem to get on the same page. Going through a process like this is stressful enough without worrying that things aren't being communicated properly. We finally got on track and I'm praying that everything continues to go smoothly. I haven't started the IVF process yet though so I will still need to work with WIN for any med refills and transfer. This three stars could easily move to 5 if the rest of this journey is hassel free.

The idea to help couples in this process is good but the service to explain each plan is a bit confusing. They change the plan on each call and they promise something is included when in the contract it is not. Confusing and a bit stressful.

WinFertility was a good option financially for us, but some of their operation left a lot to desire. Late payment by WinFertility caused a bill from our RE sent to our home and gave me a mini heart attack. The CS line is often busy and required long wait. I am still happy with their service, but do wish there would be improvement in some areas.

This was my only way to get to where I needed to be. Seems like it took forever to pay it off and they were large payment amounts. It would have been better if I had a job the entire time. I spent 11 months without a job.