Wine on SaleReviews of wineonsale.com

I was interested in trying new wines from across the country at a great price point. I purchased in total 71 wines from 4 of their prepacked cases. I ordered a 20, 18, 18, and 15 set of cases. The order delivered via Fedex in 2 days. Everything was neatly packaged and no damage or breakage to any bottles. The issue was upon opening each case there were multiple duplicates. In total of the 71 wines there were only 20 unique wines. I received 51 bottles that were duplicates. Some I received up to 6 bottles total amongst the 4 cases. Some cases had 3 of the same bottle in them. 1/4 bottles to be new seems like not a fair shake. I emailed customer service my concerns and they asked how many duplicates were there and I can exchange them. Once I advised it was 3/4 of my order they stood behind "our website states that there may be duplicates of our best wines". I again stated that is understandable, but 50/71 to be duplicates seems a bit excessive. They offered a refund on 13 wines total at $6.86/bottle. I had asked for a full refund and they refused to do so without me having to pay for shipping and handling. After 2 follow up attempts on how to rectify this situation they stated their final offer was to pick up the 13 bottles for the refund. I've yet to try any of the bottles so I can't speak on their quality. However if you are like me and were hoping to have a bunch of new wines to try out I'd be weary of using this company and my technique. If anything do 1 case and I guess roll the dice that you'll hopefully not get a bunch of duplicates.

Have used this company since 2020, had great experiences until the past 2 shipments. Both have arrived damaged and not with the full amount of bottles purchased. Customer service is rude and accusatory to customer despite pictures being provided of missing bottles and damaged shipping containers. It’s a sad turn for this company, they used to be great. Update January 29, 2024…. My review was from 2022 and I have not used this company since. Today I get an email that wine on sale wants my review from 2 years ago altered to remove “ Customer service is rude and accusatory to customer despite pictures”. If you’re having to chase bad reviews from years prior, maybe that should stop and make you think about the approach of the brand. Good luck

Wineonsale is A#1 in my book. I thoroughly enjoy the wines I receive BUT, the latest FedEx screwup proves what a 100%, 1st class business they are. FedEx “lost” my 20. Outlet shipment and wineonsale replaced almost immediately. FedEx eventually found part of my original order, repacked it horribly, and delivered it. How none of the bottles broke is a major mystery. Anyway, I notified wineonsale that I had received what was left of my original order and wanted to pay for it. They are, without doubt, one of the best on line businesses I have ever dealt with.

I highly recommend Wine on Sale. So many choices and great prices. Also free shipping. Customer service is outstanding. I had to call about my order and Robin was very helpful and delightful to talk to. You can’t go wrong with Wine on Sale!

The difficult to get online wines I ordered are great and competitively priced. The packaging of the wines to avoid breakage during shipping is even greater. And excellent all around Internet experience.

This place was a great find during quarantine and I continue to order(at least 6 times) since. The wines never disappoint. The delivery is expedient with good packaging. Excellent customer service. I recommend punch cards for frequent buyers, with bonus bottles after so many orders. 👍

I love their deals on bottles of wine. I have ordered several times and have been very impressed with the selections and qualities of wine that I have received.

Wonderful wine site with fantastic bargains on excellent wines. Have ordered from them multiple times and never been disappointed. The red wine selections in the curated cases have all been very nice. I can definitely recommend without reservation.