Wine EnthusiastReviews of wineenthusiast.com

I saw something I liked, so I called customers service. I asked for a staff member who had assisted me before. And he made it happen.

I ordered a wine rack with display that I had to put together. I am handy so I didn't think it should be a problem. I placed the order, followed it on the shippers tracking site, and then it arrived. FANTASTIC! I opened it up, read the directions and started checking the included pieces to the instructions. OOPS! There were 7 pieces missing. I called Wine Enthusiest and spoke to Adam. He could not have been more helpful. FANTASTIC! He had a new rack sent and it arrived even quicker than the first. WOW! I checked the pieces again and they all were there. I started assembling the wine rack and was done in about an hour with my electric screwdriver. Stood it up, loaded my wine and smiled 😃. My wife and kids looked at the rack the following day and said why didn't you get this sooner. LOVE IT and highly recommend the Wine Rack with Display.

Phone reps were very helpful My 14 year old wine cooler died so needed a new one I ordered one and the following day changed to larger one The rep cancelled the first one and waived re stocking charges Very happy with service

He was easy to understand and my order was placed quickly.

Wine Enthusiast kept me updated and informed on the progress of the order and when to expect delivery. What a help for planning on this end! The delivery men were extremely courteous and neat. They picked up all packaging leaving no work for us.

Very easy transition as I bought a 155 bottle wine refrigerator. The white glove delivery was prompt and easy.

I had an ordering issue and communicated using the text option. Issue resolved completely, quickly and very professionally. Thank you very much!

Diana was super!! Very attentive and her first suggestion solved the problem!! Thanks so much!! Hal and Jill McSwain