Joe F.
Great Customer Service
I purchased an 18 bottle duel zone wine cooler approximately 4 years ago. Last week the temperature on the bottom zone was reading about 10 degrees high but the zone was much colder then it showed. I contacted the Customer Service Dept. and spoke to a Tech. He diagnosed the problem and sent the part free of charge. he also explained to me how to install the new part. The part arrived yesterday and I installed it with relative ease and the unit is working like new again. I wish I had got the gentleman's name that I spoke with but he was polite, friendly and to say the least extremely helpful.




