Windy City Cigars Reviews | Read Customer Reviews of windycitycigars.com

Windy City CigarsReviews of windycitycigars.com

4.7277 reviews
Smoking & Tobacco
912 Donata Ct, Lake Zurich, Illinois

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Windy City Cigars

About Windy City Cigars

Windy City Cigars has proudly served cigar and tobacco enthusiasts since 2002, offering one of the most extensive selections of cigars, pipe tobacco, RYO supplies, and smoking accessories in the U.S.Our mission is simple: to provide premium quality products at competitive prices, backed by reliable service and a passion for the cigar lifestyle. Whether you’re new to cigars or a long-time aficionado, you’ll find everything you need — from exclusive cigar samplers and humidors to rolling machines, tubes, and specialty blends.Why customers choose us:✅ Extensive product selection across top brands and unique finds✅ Competitive pricing & bundle deals designed for value✅ Freshness guaranteed with careful storage and handling✅ Fast, secure shipping with order tracking✅ Customer support from a team that truly knows cigarsAt Windy City Cigars, we’re more than just an online store — we’re part of a growing community of cigar lovers who value craftsmanship, tradition, and enjoyment.We welcome your feedback as we continue to improve and deliver the best experience possible.Your trusted source for premium cigars & tobacco since 2002

Windy City Cigars (windycitycigars.com) has 277 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: windycitycigars.com
Website: windycitycigars.com
Category: Smoking & Tobacco
Location: Lake Zurich, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Windy City Cigars reviews

277 approved reviews, newest moderated first

R P.
Oct 6, 2025
Great prices
Great prices, fast shipping.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you’re happy with our prices and fast shipping. We truly appreciate your support!
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Joshua L.
Oct 6, 2025
Got my tobacco and tubes at a good…
Got my tobacco and tubes at a good deal. Nothing to complain about.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you were happy with your tobacco and tubes and found a good deal. We truly appreciate your support!
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Tom
Oct 6, 2025
Very good ordering and shipping process
Very good ordering and shipping process
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you’re pleased with our ordering and shipping process. We truly appreciate your support!
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Verna
Oct 6, 2025
Quick service,friendly Man that…
Quick service,friendly Man that answered the phone.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you received quick service and a friendly response over the phone. We truly appreciate your support!
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Linda J.
Oct 6, 2025
Been buying from you all for over 13…
Been buying from you all for over 13 years and I love the products. Customer service is the best!! They handle everything if you have questions. Great people!!!
Response from Windy City CigarsDec 10, 2025
Thank you so much for your incredible loyalty over the past 13 years! We’re thrilled to hear you love our products and customer service. Your kind words mean a lot to our team, and we truly appreciate your continued support!
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Bill G.
Oct 2, 2025
Aways arrives exactly as ordered.
Always arrives exactly as ordered.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear your orders always arrive exactly as expected. We truly appreciate your support!
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Michael F.
Oct 2, 2025
This place is great.
The ordering process is very simple and straightforward. They have my tobacco 99.9% of the time. They don't gouge you for shipping costs and are *very* prompt in fulfilling and shipping your order.
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you find the ordering process simple, our product availability reliable, and our shipping prompt and fair. We truly appreciate your support and loyalty!
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Georgina E.
Oct 2, 2025
Windy City Cigars
Good selection, low prices and quick shipping!
Response from Windy City CigarsDec 10, 2025
Thank you for your feedback! We’re glad to hear you’re happy with our selection, pricing, and quick shipping. We truly appreciate your support!
Report