Windy City Cigars Reviews | Read Customer Reviews of windycitycigars.com

Windy City CigarsReviews of windycitycigars.com

4.7277 reviews
Smoking & Tobacco
912 Donata Ct, Lake Zurich, Illinois

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Windy City Cigars

About Windy City Cigars

Windy City Cigars has proudly served cigar and tobacco enthusiasts since 2002, offering one of the most extensive selections of cigars, pipe tobacco, RYO supplies, and smoking accessories in the U.S.Our mission is simple: to provide premium quality products at competitive prices, backed by reliable service and a passion for the cigar lifestyle. Whether you’re new to cigars or a long-time aficionado, you’ll find everything you need — from exclusive cigar samplers and humidors to rolling machines, tubes, and specialty blends.Why customers choose us:✅ Extensive product selection across top brands and unique finds✅ Competitive pricing & bundle deals designed for value✅ Freshness guaranteed with careful storage and handling✅ Fast, secure shipping with order tracking✅ Customer support from a team that truly knows cigarsAt Windy City Cigars, we’re more than just an online store — we’re part of a growing community of cigar lovers who value craftsmanship, tradition, and enjoyment.We welcome your feedback as we continue to improve and deliver the best experience possible.Your trusted source for premium cigars & tobacco since 2002

Windy City Cigars (windycitycigars.com) has 277 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: windycitycigars.com
Website: windycitycigars.com
Category: Smoking & Tobacco
Location: Lake Zurich, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Windy City Cigars reviews

277 approved reviews, newest moderated first

KC
Sep 13, 2026
Consistency
Consistent stock and delivery times
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BJM
Sep 1, 2026
5 Stars
1. amazing selection 2. easy to navigate site 3. customer service (used once in years as customer) 4. order is packaged as if I did it myself 5. notification of sales/specials/new arrivals
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AJ
Aug 2, 2026
Simply the best!
As usual- packed with care, accurate information and detailed descriptions make shopping here the best. Customer service is top notch! Fast shipping and delivery and good prices will keep me coming back!! Thank you so much!!
Response from Windy City CigarsAug 19, 2026
Thank you so much for this wonderful review! We’re thrilled to hear that you appreciate our careful packaging, accurate product information, detailed descriptions, fast shipping, and competitive pricing. Most of all, we’re happy to know our customer service continues to meet your expectations. Your continued support means so much to our entire team. Thank you for choosing Windy City Cigars—we look forward to serving you again and again!
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THELMA R.
Aug 2, 2026
Good service
I appreciate the customer support service and quick shipping of my orders.
Response from Windy City CigarsAug 19, 2026
Thank you so much for your kind words! We’re glad to hear you’ve been happy with our customer support and quick shipping. We truly appreciate your business and look forward to serving you again!
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Chris from Brookline M.
Jul 14, 2026
EVERYTHING WENT WELL
EVERYTHING WENT WELL , ON TIME .
Response from Windy City CigarsAug 19, 2026
Thank you for your great feedback! We’re glad to hear everything went smoothly and your order arrived on time. We truly appreciate your business and look forward to serving you again!
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Roy C.
Jul 14, 2026
Fast shipping and quality products.
Fast shipping and quality products.
Response from Windy City CigarsAug 19, 2026
Thank you for the great feedback! We’re glad you’re happy with our fast shipping and quality products. We truly appreciate your support and look forward to serving you again!
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Ken P.
Jul 13, 2026
Great website
Great website, great selection, fast shipping, superior customer service!
Response from Windy City CigarsAug 19, 2026
Thank you so much for the fantastic review! We’re thrilled to hear you’re enjoying our website, selection, fast shipping, and customer service. Your kind words mean a lot to our team. We truly appreciate your support and look forward to serving you again!
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Dianne S.
Jul 3, 2026
Good product,fast shipping.
Good product,fast shipping.
Response from Windy City CigarsAug 19, 2026
Thank you for your great feedback! We’re glad you’re happy with the product and our fast shipping. We truly appreciate your business and look forward to serving you again!
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