Window World, Inc.Reviews of windowworld.com

I had a great experience from start to finish, I have read other reviews that seem like a nightmare, I live in Cleveland, TN my salesman was Josh the Manager is Brian Palmer and my installers were Mike & Zak, every one was professional, courteous, thorough, they communicated well and Mike & Zak were seasoned veterans, you could tell they do this every day, they did have to come back the 2nd day to finish but I did not want a rush job I am SUPER SATISFIED with my experience with Window World and it all started back in 2020 when Brian Palmer was a sales associate and now the general manager, The pricing was very fair and honestly thousands less than all others, I got a deal, but I did not rush this was a 3 year decision made with great thought and care. My name is Daren Adams if you live in TN and in the Chattanooga Cleveland area your not going to get a more fair approach than this I had at least 4-5 other companies come out and pitch...

Thankyou to Daniel and Mike for their installation today. They were so nice, courteous, professional and punctual. We really appreciated their service and The Lifetime Warranty they offer!

Window World Roanoke - I hired them to replace six drafty old windows in a 100+ year old farmhouse. They came out and did an estimate quickly. They advised it would take 6-8 weeks to manufacture the windows and come out to replace. About five weeks in, I tried reaching the salesman who came out to check on the status of the windows. He never replied to my email. I assume he probably puts the order in and has no further knowledge. But a reply would have been appreciated. After 8 weeks, they called me and advised the windows were ready. They had an opening in their schedule just a couple days later, so I took them up on that. The installers ran into some challenges while trying to get the old windows out that added an extra couple of hours to install time, but they worked hard and didn't charge anything extra. This is the second time I've used Window World (the first was Asheville, NC). My parents also used them by my recommendation and had a great experience. They're not cheap - not by any means. But they do a good job and offer a good warranty. I would use them again.