Window World, Inc.Reviews of windowworld.com

A drunk worker came to put windows in, didn’t finish. I had to take them to court. I noticed yesterday when I tried to open a window, it won’t open and he never caulked the inside of the window. 4 windows= $3500 . Will have to be done over. They should not be allowed to have a business.

Window world canceled on me and told me that my home was to old for them to even look at it. You would think that true professionals would look evaluate and assess, but nope just a phone call saying your home is too old. With amount of work that was and will be done I'll find the right company who's interested.

I bought and prepaid for windows (Included windows, labor, removal of old windows and disposal fee) to be installed in a house that my ex-wife and daughter were going to live. The house (Property) was not in my name. I was told that i would receive a call to schedule the installation. During this time of waiting for the windows to arrive i decided that i would install the windows myself in a different house. I called both the the sales person and the office in Prestonsburg Kentucky and informed them i would be coming to pickup the windows. They said that i would have to come in person to the office, sign some papers to get a refund on the installation labor and the removal fee disposal fee. Then i could take delivery of the windows. So on 6/26/2025 i show up to pickup the windows and was informed that the windows had been installed. I NEVER received a call from ANY person from Window World to schedule the install. The person at window world yesterday said "The owner decided after receiving several pressured calls from the ex-wife to go ahead and install the windows". The ex-wifes name was not on the order and i paid for the windows out of MY checking account. Her name was not included except for the warranty.

The absolute worst experience I've had with any contractor on any house I've ever owned. Damaged my property, left a ridiculous mess, sloppy work, and took 5 separate visits over a month and a half and job is still not done.

My windows are so tight that I almost can't open them. Plus they were to build out my windows on the outside because I was getting siding from another company. Well THEY measured and they are all done wrong! They were not built out far enough, so they set back in. The owner of the Window World in Duncansville, Pa. (They say Altoona, Pa.), came down to my house because I was not happy. He told me off. I didn't have everything paid to Window World because I wasn't happy. The owner told me he was going back to Window World and charge my credit card the rest of what was owed. I used my credit card for the down payment and had the cash to finish paying them off. So, the owner went back to Window World and charged my credit card. He fixed nothing. He told he he didn't care if I was happy or not. If you want crappy windows and terrible service, call Window World.

I love how my windows are difficult to slide. I adore how the expensive sliding door doesn't fit properly and enjoy how it takes 3 or 4 times getting it to lock. I is wonderful how they have the same noise buffering as my old single pane aluminum windows. I think its great how they broke my yard decorations and never said a word. It was awesome how when I called to tell them that some screens were missing and about my yard decorations. I didn't even get a "sorry." It's incredibly joyful that even after almost 4 years I have byers remorse. It would be amazing if they don't remove this, this time.

BEWARE: Window World, delivered my 6 windows and never completely installed them. They forged my name on a credit loan that I never agreed to. This was a cash deal. The foreman stated: I gave them a 5STAR. ALL LIES This fraudulent scheme has destroyed my credit and career!

Two years ago I had them replace (7) windows in my home, (5) were good windows except, I had after market sunscreens on the (2) west facing windows which they took without permission. The (2) on the east side were inferior cheap quality ones that were also the wrong sizes. They busted up my stucco and left a (1) inch gap on the bottom, I went back and forth with the front office girl in Bakersfield and also emails with the owner's daughter in LA, finally "Ko" the owner came out and says "well we sometimes have to retrofit them." I wanted to put my foot up his ass but he brought these two goons with him as back-up. I was going to take him and his arrogant (Charlotte) daughter to court, but, I never wanted to see this owner from India again. I did the repairs myself and added heavy privacy window tint to keep the cold out. Note: 03/09/25, Regional Window World of Los Angeles/Bakersfield and surrounding areas apparently is owned by "Ko & Daughter, Charlotte" they are from India, and I get the feeling they didn't have any experience in the window business before buying this business,and the installation teams they hired are sub-contractors just like their work. DO NOT HIRE THIS FATHER/DAUGHTER TEAM EVER!