Portia M.
Windmill Air Purifier gave great customer service !
I purchased a Windmill Air purifier directly from the company in 2025. It was expensive. Now, less than 2 years later the unit just stopped working. At first i was impressed with their customer service— they responded immediately. But then they asked for the same photos and same information repeatedly and I realized that i was talking to AI. After the 4th request for the same pictures and same information i told them enough. After i did so a real person replied to me and informed me that the company was sending me a new machine. So frustrating experience at first but their customer service came through.


