DP
Poor Customer Service
They have a good selection of things that can be tricky to get mail order. Howver after buying 2 osmanthus heterophyllus I ran into poor customer service. They looked great on arrival but were very root bound. I trimmed the roots and put them in a perfectly amended hole in part sun site, watered every 3 days during a nice spring period 40s - 70s. Within a week spots were showing so I started with the antifungal spray. By 3 weeks they were totally brown. They were over $100 a piece so I reached out to the company to see if they had any advice if it was worth it to try again and maybe get some store credit to offset some replacement cost. Or maybe advice about something better suited or to do differently. No response after 3 weeks and 2 emails. Maybe they couldn't know exactly what happened. Maybe they don't have a fungal problem but my site does. But for the price they should have responded, over $300 they could consider the situation and say something productive.