wilsonbrosgardens.comReviews of wilsonbrosgardens.com

I ordered a tree and the tree came in very damaged condition. I paid for this tree $159.00 I requested a replacement and they refused to replace my dead tree. I supply them with pictures, but they don't care, Be meticulous when ordering from this company. I will be posting the review on every social side. They have a satisfaction guarantee.

Last year I invested about $750 into "hardy" lantana from this business. I chose this business because they are local to the Atlanta area. Of the 18 plants I purchased, only 3 survived. I called the company in early May of this year to ask about the warranty. I was asked to wait until late June to give the plants every chance to come back. I contacted the business as directed and was told that my warranty expired in between the two contacts. In short, I asked for warranty replacement. They asked me to wait and I did which voided my warranty. Then they told me I should have known better. Is someone you want to do business with?

I purchased several plants from them at various times. Some were decent quality, others were pretty awful and never thrived. The worst thing, however, is how they refuse to post any reviews that are less than 4 or 5 star. In fact, if you look at every plant with review, they are all 5 stars. That is IMPOSSIBLE for any garden/nursery online store to achieve and honest companies will post ALL reviews. I tried to post 3 reviews that were only 3 star. I included pictures and a very detailed description of what occurred, just an honest, truthful review without any personal attacks or anything at all like that. My reviews stayed "pending" on my account for months so I contacted them to ask why they were not being posted to which they emailed me back and said they'd "look into it"...months went by and it still said pending with no word back so I followed up with them again..then they ghosted me and never responded. To this day, over a year now, those reviews remain "pending" and unpublished. I refuse to ever purchase another plant from them again. There are MUCH better online nurseries out there and HONEST ones. Their review system is shady and dishonest so do NOT trust all those 5 star reviews, which dominate on every plant. And, of course, they shadowbanned my review on other sites so hopefully others will see this one and will take it into consideration that their reviews on their website do NOT reflect the truth.

Purchased a bamboo plant that never showed signs of growth and company refused to replace it.

They have a thirty day guarantee return policy, however, they do not advertise that they will not cancel your order when you contact and if you contact regarding plants that are not in good health, they encourage planting, which voids the return policy. They also require you contact within 72 hours to engage the "thirty day return" policy. Deceptive. I have reported them to the BBB as they have offered no recourse.