WilsonReviews of wilson.com

I ordered a new padel racket. It arrived with a deep scratch on the head - no doubt played with and returned. I can't be bothered with the return hassle, as it took a week to arrive.

I ordered a Wilson Clash 100 V3 with the custom stringing option directly from Wilson. The racket arrived completely unstrung, despite ordering it ready to play. Customer service refunded the stringing service only, but I was left to source strings, find a local stringer and spend additional time and money to make the racket usable. I expected much better service from a premium brand.

Un bon tarif et une livraison rapide 🙂

Really disappointed with the brand and the way customer service handled my complaint. The Wilson UK website shows the Hurakn Pro V2 Women’s Padel Shoe with a big SALE label and a price of £57.50, alongside a picture of the light blue shoe. Naturally, I assumed that was the price for the shoe being advertised. When I clicked through, the blue shoe was actually £115. I then checked the other (colour) options and none of them were available for the advertised £57.50. I contacted customer service to point out that the listing itself was misleading. I even sent them a screenshot and a link to their own website. Their response was simply that the colour I wanted “is not on sale”, which completely missed the point. My issue wasn’t that different colours might have different prices. It was that the website advertises a sale price that doesn’t appear to exist for the product being shown. Instead of looking into it, they arrogantly dismissed the concern. I’d expect much better from a brand like Wilson but I guess I shouldn’t based on their 1.6 reviews here!

Da tempo desideravo un pallone di pallavolo della Wilson e finalmente ne ho comprato uno, trovandomi moto bene. Ottima la qualità dei materiali e rimbalzi perfetti. Ve lo consiglio.

Terrible experience. Sizes are hidden misses . Uses ups as delivery , lack of notifications. Worst - requires you to print for returns . I mean get a QR code system like most retailers . Never using this again

Complete garbage. The site is buggy and the live chat feature is basically there for decoration. You’ll never get any remotely useful help from it. I’ve been trying to buy some tennis rackets, and you can tell they don’t give a you-know-what about the customer experience. The site clearly allows users to select the desired racket, but then either fails to add it to the cart or throws an error saying the rackets are low in stock. Utterly pathetic. Stay away from it at all cost. Complete waste of time and money. Looking at other reviews made me realize I shouldn't have spent a single dime on this trash site.

I come to complain about my order being late but the rest of the reviews make me happy I only spent £30 on there site. Never ever will I buy from them again. Spalding, any other brand but them. Customer service is not existent and they are overpriced. Mr Wilson runs a trash hole of a company. Karma will get them all.