Lucky Wilson J.
It was very easy and effortless process
It was very easy and effortless process
Response from Willow Lake LendingDec 29, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.

Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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762 approved reviews, newest moderated first
Lucky Wilson J.
It was very easy and effortless process
Response from Willow Lake LendingDec 29, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.
John C.
Great experience
Response from Willow Lake LendingDec 29, 2025
Thank you for sharing your experience with us, John! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@wilowlake lending.com or at (855) 857-5253.
Keith
I am blown away by the good reviews here, they play more games than anything I have ever seen. On the first deal the lady said my rate would be 67% then they have you verbally agree to the terms then they send you the contract at like 600% to 700% apr. Apparently they just left out a zero, then when you ask to speak to manager they can cut the rate in half to even one third and they tell you once make some payments on time you can refinance as a returning customer and get an even better rate. Not very true, the contract is the contract. When I called in the second time the lady told me she could set it to a the first 66 days zero percent interest then regular interest would start. I read the contract and it did not say this. When I called back she said don't worry about what the contract says I can make it zero percent interest just sign the contract. I told her I want something saying that, she told me to sign the contract and after the contract was signed she would send me something saying zero percent for the first 66 days. That to me is some of the highest bait and switch I have ever heard. I will be contacting the FBI to start an investigation into this company.
Response from Willow Lake LendingDec 29, 2025
Hi Keith, thank you for reaching out, we are always here to help. We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings. We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances. Reviewing your account, we see that we attempted to resolve this matter but were unsuccessful. Please feel free to contact us directly at [email protected] or (855) 857-5253 at your earliest convenience so we may resolve this issue. Thank you.
Brian F.
they are great, quick, and reliable and always there as long as you pay them back!
Response from Willow Lake LendingDec 27, 2025
Thank you for your review, Brian! We appreciate the feedback and look forward to the opportunity to serve you. Let us know if you have any questions at [email protected] or at (855) 857-5253.
harim V.
Easy and fast
Response from Willow Lake LendingDec 26, 2025
Hi Harim, we appreciate the five-star review – thank you! We’re happy to hear that our Customer Care team made it easy for you. Thank you for choosing Willow Lake Lending!
VERONICA
Great service
Response from Willow Lake LendingDec 26, 2025
Thank you for the five-star review, Veronica! We're glad you chose us as your lending partner.
Nita W.
The loan was easy to understand and it came next day on time.
Response from Willow Lake LendingDec 23, 2025
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
James C.
Great customer service and was there right on time when needed it for family emergency medicine.
Response from Willow Lake LendingDec 23, 2025
Hi James, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!