WillowAceReviews of willowace.com

Delivery was delayed for two months to the day unacceptable. The socks are so tight they cramp my feet but the length was correct

I bought a 5 pack of socks because a fb ad said guaranteed for 1000 day. The last pair made it to day 220. When I looked into the warranty claim, their website said 200 days. Thats a far cry from 1000 days. The socks dont last and there is basically no warranty. I bought a competitors pair of socks that claim a lifetime warranty the same week. They are holding up great. Disappointed in willowace.

Ya. I will not order again from willowace. What a joke.

I ordered on December 5th I ordered on December 5thth, 15 days ago and have yet to receive a shipment notification, even though your company advertises that orders are shipped within 24-48 hours. I tried calling multiple times, emailing, but no one answers the phones email. Only got a very generic computer generated response. VERY disappointed in the lack of customer service and communication, especially when it was a Christmas gift. I hope the company sees this!!! I canceled the order because as of this writing, it still hasn’t left their warehouse yet!!!

I wish I never ordered from this company. Should have looked into them more. I agree with all the 1 star contributors. Don’t order from this company!!

This company is completely misleading. My order promised 2–4 business day shipping and instead took almost THREE WEEKS to arrive. No proactive updates, no accountability, nothing. If you’re going to take that long, be honest about it instead of baiting customers with false shipping times. I would have never ordered if I knew the truth. This was a waste of time and money, and I will never order from Willow Ace again. If you value reliability or transparency, look elsewhere — plenty of companies do this better.

Ordered socks and never got a tracking number emailed them and they said they had a high volume of orders after a week or so nothing so l canceled my order and it wasn't until l went to their web site that l got a response from them, now l am waiting for a refund which they say will be 4 to 5 business days. I guess they need my money

Ordered and never received. Stopped returning emails.