Jay P T.
Willmaker 2024 (from NOLO) is worthless
Willmaker 2024 (from NOLO) is worthless: It forces online installation and obscures the downloadable version instead of sensing an already installed 2021 version (now made suddenly obsolete with no updates!). When trying to replace/remove a person, instead of doing a global removal, one must go to each/every occurrence of that person and remove them...and that's impossible because the "removal/deletion" function doesn't work. I can replace the name with someone else, but not delete them. The "worksheet" is in microscopic 3-point font better suited to the small print in a car sales contract than a will/trust creation program. When, after having spent a lot of time adding info. to the so-called worksheet, it cannot be saved because it's a PDF file. There's no provision for saving a PDF, so Willmaker calls (!!) Adobe Acrobat Reader!! which cannot save pdf files. Nonetheless, it "tries" to save the worksheet but says, "sorry, no can overwrite a previous file of the same name...do you want to save it with another name?" -- and then offers no dialog to do that -- even if Adobe Acrobat could save it (oh, but if I sign up for a 7-day "free" trial of regular Adobe...). I even have a PDF read/write add-on that my system will open automatically for just such cases—but Willmaker ignores that default add-on. Bottom line: stay away from Willmaker...and forget about their customer support. It's non-existent. But I did get a refund.


