JP W.
Calling Customer Service Can be a Challenge
I inadvertently purchased the 2023 version of willmaker twice. The good news, once I was able to speak with a customer service representative, the company promptly refunded one of the two orders. The only negative is that finding a number to call was way too difficult. Secondly, getting through the automated phone system to speak to someone who could help was difficult. In the end, all is good.
Response from Quicken WillmakerDec 5, 2022
Hello, Thank you for taking the time to leave a review. We are sorry to hear that you had a difficult time reaching our Customer Support team. For future reference, the best number to reach us at is (800)728-3555 from 9 a.m. to 5 p.m. PST Monday through Friday. Alternatively, you can email [email protected]. We are glad to know that once you reached the team, our representatives were able to issue you a refund on one of your orders. We thank you for your purchase, and we appreciate your feedback!


