Wildflower CasesReviews of wildflowercases.com

I placed an order on November 22 2022 and never received them. I only found out the package was lost after I asked, and then they said they will give me the full refund. But I haven’t received a refund or any reply till now. I paid for it but didn't get the item or refund, not even a simple reply, so is this a scam? Bought their phone case before and was very happy with it so placed a second order, but now I feel very disappointed, will never buy again. Not recommend to anyone who does not live in the US. Their customer service is really bad and disappointing.

Awful customer service!!! placed an order 3 WEEKS AGO, and emailed them for an update 9 days later after not receiving any shipping emails. I got a reply saying my tracking has been updated, but I opened the link and it says ‘looks like there’s an issue tracking your order. Emailed their customer service again twice and still no response or update on my tracking!! I understand shipping delays but at least update or reply to customers. Looks like the only time they reply is when you leave a review. They’re pretty cases, but they’re too expensive to come with this level of nonsense service and I wish I didn’t purchase from them so I could’ve spent my money supporting another small business for phone cases.

Please be careful, potential scammers. The payment gateway set me up for a 12-month subscription instead of a single transaction, so theoretically I have to pay for the same thing 12 times. I wrote to them twice with this information, via instagram and e-mail and did not receive any reply. I have screenshots to prove my words and highly don't recommend them. Iphone case per se is cool.

Absolutely worst experience ever. My daughter made he order at 7:39pm and realized it wasn’t for the right phone and I emailed them at 8:13 asking for a refund and got a automatic email back saying it could take up to 3 days to process. Then I get an email 3 days later saying “Sorry, your order already shipped.” What an absolute SCAM!!!

Do not buy! I don’t recommend you buying it. No matter what your lifestyle is or if you don’t use your phone a lot. These wf logo fell off after two months. I barely use my phone and I was always careful with it because it seemed flimsy. You’re better off buying a phone case elsewhere. These cases are expensive and not worth it.

I used to order tons of phone cases from this company and usually don’t have a problem with their products. What was disturbing to me was when I ordered the pink bling camera protector and as soon as I snapped the circles on a jewel fell off. I immediately emailed them and asked for a refund. Instead Sara P wanted a photo which I sent promptly and after taking a look she said I qualify for a replacement. I waited 3 weeks and nothing. I emailed them to ask about it and they insisted they sent it. What’s interesting is that I always receive everything they send me in the mail for years and now all of a sudden this replacement is nowhere to be found. They also now changed their story telling me I’m not qualified for a replacement bc I didn’t get order protection. After I told them I never was told to get order protection for a replacement item they said they have reviewed everything and told me they will ship out another one and sent me the tracking link. When I clicked on the link it was the one for the first replacement I have never received. I point that out and now this automaton is saying the same thing- I didn’t get order protection so they can’t do anything about it. All I wanted was a refund- I contacted them in time for this and they forced me to just accept a replacement that they have never sent! I am never ever buying another product from this company bc of the poor people skills the fact that once you purchase something you’re just a number. It’s funny bc every time I purchase something they thank me and ask me to reach out for any concerns and my request and concern has fallen on deaf ears. I had fun gifting their products to my friends and myself but due to the poor customer service I will move on to other companies such as SkinnyDipLondon.

Terrible customer service and slow shipping. Did not respond to my emails, instead sent copy and paste response. Would not recommend.

I've been buying their cases for years, and the last two cases I've purchased have had their logo fall off in under 3 months of use. I am no longer buying from Wildflower Cases. I contacted them, and they said that they only allow replacements for cases that have issues a month after purchase. For a $30 phone case, I would expect the case to last longer than 30 days. Very disappointed. Will need to find a new company to buy from.