Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.
Wildflower Cases (wildflowercases.com) has 376 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Michael
Crappy case; crappy return policy; crappy rating from Better Business Bureau (F). DOn;t buy from these people. Cases are way overpriced and poor quality (for protection purposes). Their return policy is 15 days!!!! How will that work during Christmas. And their customer service is totally non-responsive.
Jason H.
Do not expect any sort of reasonable customer service from Wildflower. We bought the wrong size by accident, wrote within 5 minutes of the order, but they would not change order. We then purchased the correct size so it would be here by Christmas. However, they would not accept a return for the iPhone 11 case even though we purchased an iPhone 12 case. Said we were beyond 10 days (they counted Christmas ever through New Years. So we are out of luck. Buyer beware and check out all of their Better Business Bureau complaints. I should have researched them better.
Michele S.
No refunds or exchanges after 15 days, even during the holidays. Not a serious business.
Peter D. M.
Ordered two cases as Christmas Gifts. When they were opened Christmas morning we realized they were the wrong size. I immediately emailed the company to find out about EXCHANGING them. 3 days later I get an email saying basically I’m out of luck! But- they can offer me 10% off on my next purchase. HORRIBLE HORRIBLE customer service - instead of allowing customers to exchange and possibly make future purchases, Wildflower chooses to handle it this way. Clearly, they don’t care about the longevity of their company. I will never purchase from them again and I will take every opportunity to spread the word about how they treat their customers. I guess they must be doing really well during the pandemic to not value their customers. I’ll update my review if they decide to do the right thing. Rose McGuire
Paige M.
Very bad customer service!!! My daughter accidently ordered the wrong size phone case. It was within the 10 day time frame I requested to exchange for a different size. I was told due to it being a Black Friday sale, there were no exchanges. I even offered to pay shipping and the price difference of what the case is now....just so we wouldn't be out $25. The customer service rep said no. My daughter is extremely disappointed. Will never order from here again. Case going in the trash!!
Eve
Do not purchase from this company. They have a very limited exchange policy. They would not extend their 10 day policy even for the holidays. I ordered a case early so that it would arrive in plenty of time. It came and was opened on the holiday which was more than 10 days later. The recipient has a different phone than the case I ordered it for and they would not even exchange it. I spoke with customer service and was told it’s too bad I was outside the 10 days. I just threw away $35. NEVER AGAIN
Holly Holt S.
If I could do zero stars I would. This company is NOT interested in customer service or in helping their customers get the product need. If you pay the money for anything from this company cross your fingers that it arrives on time and in perfect shape. Custumer service will not help you.
