Wildflower CasesReviews of wildflowercases.com

I will give you my honest story here because beware they do email confirmations for reviews before posting them. They reject and delete any kind of negative reviews. Even if you’re just leaving them constructive criticism. My story begins on Instagram when I saw an ad for a cute durable iPhone case with models posing with a cake. The iPhone case was cute and I needed a new one. I went to their website and search “ cake “ I found that they mentioned making this for the iPhone 11. However I wasn’t sure so I thought about it. Then decided it was cute and I wanted to own it. Little did I know that they failed to give you an accurate description of what iPhone 11 they mentioned. Any case that says “ iPhone 11 “ isn’t for the pro or regular it’s for the max pro because Amazon sells these cases with the proper descriptions. So? The shipping was great the phone case was well packaged and was cute and durable but didn’t fit my iPhone 11 Pro. So? I had to return it Sara was pretty cut and dry and to the point not offering any kind of personal or friendly interaction. She got back to me fairly quickly though. I got the return link followed the directions and returned it. It made it to California and now I’m waiting for my refund and I’m on week 2 and Sara said that due to a high volume of returns it takes 2 weeks. A high volume of returns?! What are you doing wrong to get that many returns?! They rejected my review just simply explaining that they needed to be more specific to avoid returns and that’s why I’m here. I just want to help people. Stay away from any company that requires email approval for reviews. Reply: First off no you don’t. There isn’t anything that mentions on your website that you specifically mention what iPhone 11 you’re talking about. If it clearly said for iPhone 11 Pro Max then I wouldn’t have bought it. If you search and look up the “ sweet cakes “ case it said IPHONE 11. Second you only processed my refund because I gave you 1 star here. That’s the only reason. Thanks anyways I’m forever done with this company.

I ordered a case from wildflower cases jan 2023 i'm aware it can take up to 30 business days to receive my order. However, when i didn’t receive it after 30 business days i contacted wildflower through email and was promised a refund on march 3rd.Once again i’m aware it can take 5-7 business days for the refund to transfer to your account, it has now been 12 business days and i haven’t received my parcel or refund. I sent them an email over 72 hours ago and have not received a reply. If i could i’d give 0 stars.

I ordered and then waited like always. It never came and the three times i reached out i got nothing back from them. when i did they said that they are canceling it with no refund. they said that it must have gotten lost in the mail even though i paid extra for the protection of my order. DONT WASTE YOUR MONEY IT IS NOT WORTH IT

I ordered two cases. One I ordered standard shipping and the other air. I didn’t receive either within those time frames. When I emailed they said they both were lost and would give me a full refund due to being outside the timeframe. I never got tracking information for either and I ordered feb 13. I haven’t received the refund yet. Eventually one of my cases were shipped and when i went to ask where my second one is I’ve gotten no response but what seems like automated messages. All I wanted was my cases and I’ve had a terrible time with their customer service and ordering. Order I still haven’t gotten #2077011

I recently ordered a case on January 2 and received an email saying that my package was delivered on the 9th of January. I reported the same day that i haven’t received my order and they kept telling me to reach out to the post office which I did. I sent over 6 emails which they have ignored me and I still haven’t gotten a response from them regarding where my package is. It’s been two months now. And now I have to file a police report for theft. Disgusting brand.

I ordered a Valentine’s Day gift for my daughter, a cell phone case, on January 26th. On Feb. 14 she opened it and the case was the wrong size. I emailed them that morning, requesting an exchange for the correct size case. Customer Service replied and told me it was outside of their 15 exchange policy so I could not. I replied and told them I didn’t recall seeing the 15 day exchange policy when I placed the order, or I would have waited a few days, and asked them to make an exception for me. They replied again and said they could not make an exception “so far outside of the 15 days”!! They closed the email with XOXO! I will NEVER again purchase from them. Clueless when it comes to customer service!

I spent close to $100 as a Christmas present. I ordered ahead to make sure she got the ones she wanted. Of course it was almost a month later when she opened her gift. Unfortunately, she had given me the wrong phone. I wrote to them on Jan 1 and explained the situation. I got the “we have received “ automatic response. I wrote them again, asked about an exchange and that my granddaughter would pay for return etc. I was told they had a 15 day exchange policy and so sorry, it was past that. What kind of a company has a 15 day policy at Christmas? I’m in Texas, she’s in California. This is ridiculous and I wrote again saying that was not a customer friendly policy. I would never use this company again. They send me daily emails about their products but can’t be bothered to deal with customer issues.

I ordered a phone case on Oct 24, I was told I would be refunded by Dec 5. Today is January 16, 2023😂😂😂 I ordered a phone case but decided to return it about 2-3 months ago. For starters, the whole Process of trying to return the package took a long time as there are long delays in their response time. After I was told they received the package and refunded, I have yet to see that refund. The sent me a pdf with my name claiming that the amount has been refunded and they told me that this is proof of the refund and they can no longer refund me. After I asked them to provide mw with the card number to which the return was sent to, it has been over one week of radio silence.