Everything your dog needs for adventures with his pack.
Wilderdog (wilderdog.com) has 15 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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W H M.
I joined Wilderdog CANADA and purchased three collars and two leashes for my dog. When they finally got delivered to my home in Vancouver, CANADA, I was told to pay $30 customs fee!! Asked WD why? They said that's your problem! Do not be fooled by WD. When a company calls itself Wilderdog Canada, you expect it is Canadian , therefore you pay Canadian dollar and expect no customs fee. Honesty and ethics matter, WD.
T G.
The products might be good or even great. But I never got them and customer service know only these words "it's on its way". Sometimes with Fedex, sometimes with USPS, now with Canada Post. Do not waste your money or time on these guys.
Julie K.
I am at the point of cancelling my order and asking for a refund. My items are still not on the way despite assurances from the company that they are. Will never use this company again and will be contacting my card company to pursue a refund.
Nasrollah Saidian P.
I ordered two items for Christmas presents. To this date I have not received the items. They don’t answer their phones and only respond by email at their convenience. We are out our money and do not have the items. They are not even trying to accommodate us. I won’t use them ever again. I cannot verify anything about their products because they have not made good on my order. I can tell you they take your money. I had a lot of difficulty with ordering and their response. My advice - don’t use them.
Luna L.
My experience does not match the other reviews... their products are extremely high quality with thoughtful design (we have their blankets, leashes, harnesses, and collars). You can tell they're actual dog lovers. Also they had exceptional customer service, and were very kind when my dog passed. I was surprised to read any negative reviews as this is my favorite company for my pets!
LK
The leash hurts my hand! My dog can pull with much easier with this leash since the rope stretches! Return policy is I have to pay to return then they will determine how much of a refund I can get. That’s pretty crummy! I do Not recommend the quality or service with this company.
K. A.
Love the products but custom service is lacking. There is no direct way to get in touch with them and it takes a day or two for them to respond to emails. Then, there are one line responses, a snarky attitude, and the back and forth email chain (to someone new every time) takes days to get anything done or receive answers in a timely manner. Returned a package and was told it wasn't received, but as soon as I provided tracking it magically appeared. Waiting for an exchange now. Let's see how long this takes.
