WilderdogReviews of wilderdog.com

Absolute crap products and crap customer service. I would highly recommend going elsewhere.

Disappointing. Customer service sucks. Products are not worth the high dollar price tag. I have better leashes I got from Ross for $5. My dog pulled really bad on their rope leash and it ripped, and hurt my arm. I feel these leashes are borderline dangerous. Emailed the company and their reply was “looks like your dog chewed on it here’s a 15 % off coupon to purchase a new leash” I’m like are you kidding me? The bandana prints are cute, but are cheap feeling too, again I got better for a fraction of the cost on Amazon. The dog poop bag holder also over priced and nothing special. $75 spent down the drain. Save yourself the frustration.

Bought a size small for my normally sized small dog. The size small at this company is absolutely huge, more like a medium. I am being asked to pay a chunk of the return to ship it back. No respect for a company like this and would absolutely never purchase from them again.

I joined Wilderdog CANADA and purchased three collars and two leashes for my dog. When they finally got delivered to my home in Vancouver, CANADA, I was told to pay $30 customs fee!! Asked WD why? They said that's your problem! Do not be fooled by WD. When a company calls itself Wilderdog Canada, you expect it is Canadian , therefore you pay Canadian dollar and expect no customs fee. Honesty and ethics matter, WD.

The products might be good or even great. But I never got them and customer service know only these words "it's on its way". Sometimes with Fedex, sometimes with USPS, now with Canada Post. Do not waste your money or time on these guys.

I am at the point of cancelling my order and asking for a refund. My items are still not on the way despite assurances from the company that they are. Will never use this company again and will be contacting my card company to pursue a refund.

I ordered two items for Christmas presents. To this date I have not received the items. They don’t answer their phones and only respond by email at their convenience. We are out our money and do not have the items. They are not even trying to accommodate us. I won’t use them ever again. I cannot verify anything about their products because they have not made good on my order. I can tell you they take your money. I had a lot of difficulty with ordering and their response. My advice - don’t use them.