William Z.
Literally stole my money and didn’t get back to me
I booked a tutor off superprof who was offering the first lesson free. when I hopped on the video call I was met with wiingy. I ended being matched with another guy, though I ended up having to pay for the lesson. I booked the next lesson and they never got back to me, I contacted their customer support and I got nothing in return. I’m giving it a 1 star because there was misleadings, and the fact that I got scammed out of another lesson which is unheard of for a tutoring service. This review section seems to be full of fake reviews so I would choose another service.
Response from WiingyFeb 27, 2024
Hi William, apologies that this is not the kind of experience we wanted you to have. We acknowledge the miss from our end and will arrange for your lessons at the earliest. Our team will get in touch with you directly on WhatsApp and phone to resolve the issue.