WiingyReviews of wiingy.com

My initial experience with the first demo session was positive, prompting me to purchase a package of 15 sessions at $26 each, totaling $400 with fees included. However, my subsequent sessions did not meet my expectations. My tutor struggled to assist me with my homework, leaving me feeling confused and frustrated. Despite assurances that she would seek help from a friend, the situation did not improve, leading me to request a different tutor from Wiingy.Upon explaining my concerns to Wiingy, they arranged another demo session, which unfortunately proved to be even more confusing as the tutor's teaching methods did not align with my learning style. Additionally, during a third demo session, the tutor suggested meeting again the following day after reviewing my homework, despite my having submitted it in advance.Navigating the refund process has been challenging, with multiple handoffs between representatives. Presently, I am informed that I will be charged for the two sessions and transaction fees, resulting in a reimbursement of $319. As a college student, the $80 spent on unhelpful sessions is significant for me. This process has been ongoing for a whole month now. Edit: No one reached out to me about their comment left. I reached out to "Lisa", customer support on WhatsApp and their response was that I would be unable to get the transaction fee back because the company is headquartered internationally. Disappointing. I spent $80 on two lessons where my tutor was confused and confused me more. I wish I was informed about this during my demo (tutor saw the type of material/homework I was working on before and during lesson).

The site is a CON , they use pictures and names of teachers in Engand and then try and send you a professor from abroad. DO NOT USE THESE PEOPLE THEY CANNOT BE TRUSTED!!!!!

Very disappointed with overall experince. Sent email to their 'customer support' but never got any reply since early March. Very quick in asking and taking my money, but ZERO support. Nobody to speak to, to discuss about experience / refund / issues about the lessons. 80% of the lessons were complete waste of time since the teacher could not match the level of my child. She cried overwhelmed after a lesson, and learnt almost nothing. I paid $360 for 10 hours, and now unable to stop because THERE IS NO ONE TO TALK TO.

Hey guys, this place is way too expensive and they pressure you into paying for too many classes. I now have thirty hours that I have no use for, and I can’t get a refund. I was also forced into paying day of with no other choice.

The people I am in contact with take a very long time to respond to my texts. Even sometimes ignoring them and then I’d have to text them again. I’d just like to have some form of reliable communication but seems like there isn’t much point in trying as I get ignored. I don’t like giving bad reviews but that is how I have experienced my time with Wiingy. I also received a text recently saying that I had 3.9 sessions left and have been trying to use those sessions but the time it has taken for them to respond to my different texts makes it not worth my while

Our tutor has gone missing. The woman who organized the tutor and said she would be available if there were problems doesn’t respond and can’t be reached. Pre-paid $800 and no tutoring going on two weeks now. Can’t reach any one to find out what happened with the tutor, get a different one, or refund our money. I will say though, that the tutor when we first started did an excellent job and we have no issue for the quality of teaching. Just constant issues with scheduling, trying to setup a regular, consistent, schedule every week seems impossible. And now, no one can be reached without explanation.

It was bitter experience. I don't think Wiingy has really experts people as tutors. I am not recommending this form to anybody. Feel regret to chose it.

I booked a customized 8 sessions and paid hundreds of dollars for that. At the end of 6 sessions, however, they told me my "time" had run out and I needed to pay for another two sessions. I explained how it wasn't time but by sessions and each session was scheduled for 1 hour. I even showed them the original contract. At that point, they said they would only offer me 1 "complimentary" session. We showed up online for the following session, and they ghosted us. They also haven't responded to any of our inquiries to schedule for two more sessions or to get partial refund. Got cheated from them unfortunately. Parents, beware of enrolling your students in this tutoring service. They are maximizers to just get your money, and given you have to pay the money upfront, be wary of really bad customer service experience and just getting ripped off of your money after you pay. Update as of 3/13/24: I keep getting contacted by Wiingy, asking me to take down my review. They said they fulfilled their obligation for the tutoring sessions and want me to take it down now. I think I read another review of similar experience, where you think you are working with a private/personal tutor, only to encounter Wiingy on the video call, only to then be paired with a tutor you didn't request. It's pretty clear the other reviews are also planted reviews to simply bolster the rating.