PN Y.
This website is a SCAM
This website is a SCAM. DO NOT BE FOOLED! The good reviews on this website is FAKE! I'm so irritated that I made an account on here to put a review, since the only place this website has a review is through here, Trustpilot. These wigs were advertise to me via Instagram. Red flag right there. Now days, ads on Insta are 80% scams. I placed an order in February. They sent me an email saying it was shipped, that I should receive it in 5-7 days. Time passed. I received NOTHING. I contacted customer service for a refund. It took 2 weeks to get a reply from them after I emailed them 3 times. They said the wig is going to be ship, for me to wait patiently as this is a high quality wig. So they never ship the wig! Why send me an email saying it was ship. 2nd time around. I waited. A month after I received an email, saying the same thing. That my item was shipped, I should receive it in 5-7 days along with the tracking #. They're using some kind of tracking website that I've never seen before, and I order tons of stuff online. I tracked it, and everything was BS. It said shipped from China, and then it got returned back to China. Like wth? I didn't even receive the item. And it only displayed shipped, then return. This is FAKE. SCAM. I contacted cutomer service again, and I noticed they changed the subject to *warning* after what I write in the original subject line. I suppose, it's so that the other reps know that I'm a threat cause I kept emailing them about a wig I ordered but never received. I asked kindly for a refund, and they refused saying that the wig was definitely shipped and after they made it, they cannot do a refund. Clearly this is not going anywhere. I opened a dispute with my bank. It's going to take a very long time for this to end.



