wigsbuy.comReviews of wigsbuy.com

DO NOT, I REPEAT DO NOT ORDER FROM THE COMPANY WIGSBUY, I ORDERED A WIG IN FEB OF THIS YEAR, AND ITS ALMOST MAY, AND I HAVENT GOTTEN IT. I DIDNT LOOK AT THEIR REVIEWS, MY GOD I WISH I HAD, IVE EMAILED THEM NUMEROUS TIMES AND HAVE NOT GOTTEN A REPLY. FINALLY IVE FILED A CLAIM THROUGH MY BANK FOR A REFUND, WARNING DO NOT TRY TO GET YOUR MONEY BACK FROM THEM, THEY WILL ONLY GIVE YOU A PARTIAL PAYMENT IF THAT, AND DONT GO THROUGH PAY PAL, THEY TAKE TO LONG AND WONT WORK TO GET YOUR FULL REFUND, GO THROUGH YOUR BANK, AND KEEP ANY EMAILS THAT YOU HAVE SENT THEM, OH THE NUMBER THAT THEY GIVE YOU IS A FAKE NUMBER, FILE A CLAIM THROUGH YOUR BANK, THIS COMPANY IS A SCAM. I PRAY YOU WILL BE ABLE TO GET A FULL REFUND. SMH!!!GOOD LUCK!!!!

Don't buy from this company! It takes nearly 2 months to receive the wig and the quality is horrendous! Closed weft is not closed you can see daylight between the wefts and the hair is melted! Also nowhere near the color and quality it shows on the website. The synthetic fibers belong on a Barbie doll, actually, Barbie's hair looks better! Wish I could post pictures!

I give wigsbuy.com a one star review. After placing a big order, I noticed I did not receive a confirmation email. PayPal emailed, and at that point I saw I had just paid out to an individual in China. So, I didn’t find these reviews until my order was placed. I realized it was a scam too late. Customer service was nonexistent as I scrambled to cancel. PayPal wasn’t willing to get involved until I received my items. Luckily Chase got involved. They filed a dispute, launched an investigation, and refunded my money until the dispute was settled. They got involved because this company lacks customer service. Only after Chase got involved did wigs buy.com respond. Even then they offered only $80 of the $270 I paid out. Ultimately the company did refund all my money! It takes tenacity and help from your credit card company to get resolution!

Ordered wig and my credit card charged on March 4. No information sent regarding shipping or tracking. I emailed company and was told wig would be shipped March 29. However never received email about shipping. Email company again April 5 to cancel order. They responded April 7 stating I couldn’t cancel because my ordered was shipped on April 7. I would Never do business with this company again. Poor customer service and Wig hasn’t been received yet.

Zero star would be more suitable I have been waiting over two month for my order. Finding out this company is listed in PayPal under Chinese not understandable name. Please avoid buying from this company!!! They have fake name, fake customer service!!! WHY IS PAYPAL ALLOWING US TO SEND MONEY TO THIS FAKE COMPANY??????

I have only myself to blame for not coming here first to see what kind of reviews this APPALLING business has received before ordering my wig! I ordered a dark brown real hair pixie wig in a lovely short spiky gamine style. I got a dark brown real hair wig and that is where the similarity ended!! The cut is so bad it is actually laughable. I’m not exaggerating when I say it looks like it was done by a 6 year old - imagine what happens to a barbie doll’s hair on a boring rainy day in lockdown when a little someone borrows the kitchen scissors?! Now you’re on the right track. I’m not sure if it can be salvaged. I’m going to try getting it cut - you never know. I’m not wasting any time or effort in trying to get a refund because I’ve read enough here about this businesses so-called customer service policy!! FOLLOW UP I decided to have a go at getting my money back - still in the process of taking this up via PayPal.

I ordered a Halle look wig in the color she wore on the picture, which was short length and streaked color. I was sent a long blonde wig of NO use to me. I was ask to send them a picture of what I received. After doing so they told me they could not fully refund my money gave me no address for Return of this awful wig. I hate this company. I’ve removed my subscription have no plans to ever order anything again

On 1/31/21 I ordered 2 wigs from this business, upon arrival I was blown away at the inferior quality, looked like hair from a dog! I tried to return them, total cost $261.59. They did not want to give me a full refund, offered to give me a $40 discount, then $120, then $180, finally they agreed to give me a full refund when the wigs were returned to them on 2/25/21, still no refund! When I made this purchase I used a credit card and after that transaction my card was compromised, I believe because of them although I can't confirm that. I did not want to give them another card so we made an agreement to refund my money through PayPal, still no refund and they will not respond to my emails! Now they have the wigs and my money! This is way beyond the WORST business I've ever dealt with, customer service is a joke, either a recording or a busy signal, they do not answer their phone EVER!