Wigs.com – The Wig Experts™Reviews of wigs.com

I purchased a wig I did not like when it arrived.. sent an email to the company & they explained I could return it for Store Credit or purchase.. very kind..

very fast shipping and great service!

Wigs.com makes it easy to do a return or exchange. I have purchased from other wig companies and this one surpasses most of them by far. I highly recommend this company as they have a wide range of choices. The other thing that makes this company stand out is the videos showing how the hair looks on a person and showing the wig in different colors. This is most helpful. Please continue this.

Had to return wig, but did not realize 14 days meant from time of shipping not when i received. Unfortunately, just had incredibly busy week after wig received. Wanted to send on Tues to get back on Fri. Wouldn't work out anyway as you have to work within Ups time frames. They have to have it in hand on the 14th dqy. So, sent in a couple days late. $8 shipping each way and 20% cost of wig for restock. I will go with other wig stores with a bit more generous time frame for return and free shipping one way. If you need to do a return do it the same day or a couple of days after you receive it to avoid the 20% restock charge.

I gave two stars because the service was fast and good but the wig is horrible. No wonder you won’t take returns on it.

Perfect fit & color. Arrived very quickly. Customer service very helpful with color. Style & fit just right. Raquel Welch Voltage in glazed vanilla. Am 66 years natural blue-eyed Swedish blonde going white. Almost matched my real hair & style but my hair thinning due to meds. Great for going out!

The hair extension purchased was very shiny and unnatural looking and didn't go with my hair at all. I tried to do an exchange, but was refused because the purchase was a close-out item. $55.00 lost. I will not purchase from wigs.com again.

I had a question about a color and emailed them and they responded right away. I was then able to put my order in and it arrived in a timely manner!! Great experience for a first time customer!