JTR
First Purchaser Friendly
A lot of selection which was nice, but navigating through all the colors and the example images was challenging. Still the amount of information and education was really helpful for a first time purchaser.
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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JTR
A lot of selection which was nice, but navigating through all the colors and the example images was challenging. Still the amount of information and education was really helpful for a first time purchaser.
Patricia K.
The wig arrived as expected. Color was perfect! Everyone loves it on me!
Jean Ellen M.
i have no negative remarks. Quality and service/ delivery were excellent
Jonne B.
WOW!! I am so happy with my order--I placed my order on Nov 29 and received my beautiful wig today--Dec 1st. Thank you--thank you!! After the problems I had ordering this wig in Oct--took many emails-finally arrived in Nov----wrong size--wrong color--Actually totally different wig than the one I received today--I AM so excited! I am out over $120 and I am upset about that-I don't understand--the same wig--do different companies sell the same wig--I like that you seem to really care-I will be back----
Florence
I was extremely pleased with my experience with Wigs.com. The delivery was much faster than I was expecting. I had purchased my previous wigs from another reputable wig store however, they did not carry the particular wig I was wanting. I was a little worried about buying from someone else but, had watched many You Tube advertising Wigs.com so thought I would take a chance on them. So pleased with that decision. Will definitely order from them in the future.
Susan B.
The wig is not what I expected.
Response from Wigs.com – The Wig Experts™Dec 1, 2020
We are very sorry to hear you aren't satisfied with the piece you received. We will have a representative reach out today to assist. You do have the option to return the piece as long as it is in original condition (with all tags and packaging) and returned within the 30 day return time frame. We appreciate your feedback and hope that our representative is able to assist you in selecting another piece and/or returning.
Karen
The service was very good and the quality of the piece is great. The only negative is that the piece was supposed to be auburn and it is more brown so I can’t wear it. And can’t return it because it was on clearance.
Heidi D.
I thought you guys, first, made a high quality wig, and second, the way it was packaged was really professional.