Wigs.com – The Wig Experts™Reviews of wigs.com

My review is poor due to customer service. Have emailed customer service several time and have yet to hear anything from them in return. The topper was of very good quality, but the color was way off. I live in a very rural area and was having a very hard time getting the hairpiece returned. Both locally owned ups stores had quit shipping due to Covid issues. I am a senior lady and spent more than I should have on something I’ll never be able to wear. I have asked for help on returning product with no response at all. Really poor customer service if you can’t even return emails. I wouldn’t recommend purchasing from this company.

Excellent quality, fast delivery

I bought 3 pieces from here. However the last one I bought was used and packed like it was thrown in there. It was dirty it look like it might’ve been cut. Since this is Covid I can’t get out of the house to go to the post office and they said that I can’t get any type of refund until I send it back and they look at it. Well they obviously didn’t look at it before sending it to me.

This was the best quality wig and greatest value.Super natural looking, amazing color,just perfect in every way.

This was my first purchase from Wigs.com. My order came sooner than expected and my new Ellen Wille wig is beautiful. I've already received lots of compliments on it. They say it takes ten years off my age. Good deal!

I was very excited to receive my wig and also ordered from wigs.com because they said they had great return service. It was easy to return my wig but then I received a notification from them that they would NOT reimburse me for my wig because it was not fresh. I have no clue what that means but in order to see if you like a wig, you have to try it on. They will NOT reimburse me so now I have to pay shipping for my wig to be returned and me not be satisfied with my purchase. Beware!

I have ordered Toni’s wigs before and love them .. I love this wig but I have one complaint... The name of the wig is SNAZZY and is very cute. Inside the cap are tiny hairs sewn along the hairline and they ITCH. I have finally sown satin ribbon on the inside and it solved the problem but it was a big problem!!!!

My wig is beautiful and I had excellent service.