Juli
I ordered the wrong size and did…
I ordered the wrong size and did return. Returns super easy.
Response from Wigs.com – The Wig Experts™May 27, 2026
Juli, We're glad our return process was easy for you.
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Juli
I ordered the wrong size and did return. Returns super easy.
Response from Wigs.com – The Wig Experts™May 27, 2026
Juli, We're glad our return process was easy for you.
Angie loves W.
I like that wigs.com store policy it makes me feel safe to spend money and able to get a refund if it doesn't work out. Sometimes you cant tell if you like a wig till you get it.
Response from Wigs.com – The Wig Experts™May 27, 2026
Angie, We're so glad our return policy provides peace of mind for your purchases. We understand the importance of finding the perfect wig. Thank you for your feedback!
Carol
What a nice company to deal with. I have dealt with others in the past and they certainly were not as customer friendly as this company. The person assisting me was so patient and helpful. I received the wig and it is beautiful, and I love it. It was her recommendation, and she was spot on. I would recommend this company to anyone.
Response from Wigs.com – The Wig Experts™May 27, 2026
Carol, We're so happy to hear you had such a positive experience with us! It's wonderful that our team was patient and helpful, and that you love your beautiful wig. We appreciate your recommendation!
Deborah
Quality wigs, great customer service, and quick shipping!
Response from Wigs.com – The Wig Experts™May 27, 2026
Deborah, We're happy you enjoyed our quality wigs, customer service, and quick shipping!
Annick W.
Love the wig. Fits perfectly. Thank you
Response from Wigs.com – The Wig Experts™May 27, 2026
Annick, We're so happy you love the wig! We appreciate your kind words.
Kay C.
I have been buying wigs from you for over 10 years and trying to return the last one has been a nightmare. I go to returns and the connect me to rtv.They sent me a return label and it was sent back may 8 or 9th. I got an email that return had been successful and my credit card would be credited. When I call wigs.com customer service I get an AI that hangs up on me. 7 times I called and same thing happens. I want to order another wig but cannot afford to until I get credit for the one I sent back. Please get in touch with me to resolve this problem. phone 7024804580,
Response from Wigs.com – The Wig Experts™May 27, 2026
Kay, We sincerely apologize for the frustration you’ve experienced. After 10 years as a loyal customer, you deserved a much better experience. We’re sorry for the delay with your refund and the issues reaching customer service. Our team will be reaching out directly to help resolve this as quickly as possible. Thank you for your patience and continued support.
Joan W.
I was notified when the wig I wanted was in stock. I am reordering a favorite wig because I like the style and the quality.
Response from Wigs.com – The Wig Experts™May 27, 2026
Joan, We are so pleased to hear you appreciate the style and quality of your favorite wig! Thank you for your continued loyalty.
Anahil
Because of Alopecia I’ve shopped at Wigs.com for several years and I’m always pleased, especially when I get many compliments. Their prices are fair and returns or exchanges are easy. And, always nice when others think I have great hair!!
Response from Wigs.com – The Wig Experts™May 27, 2026
Anahil , We're so pleased to hear you've been a loyal customer for years and are always happy with your purchases. It's wonderful that you receive so many compliments and find our prices fair.