sunnyInAL
Enticing with a points program to earn…
Enticing with a points program to earn cash towards your purchase but cannot be used during monthly industry-standard 30% off sales. So basically worthless- nothing more than a baiting program. Other wig sites allow you to use your past purchase "points" alongside manufacturer-provided deals for additional discounts. Wigs.com does not provide the 30% sales they offer - the wig brands offer discounts ten days a month. (Every single wig site online provides 30% off every month). Wigs.com is well aware that their point program is not enough of a discount compared to manufacturer discounts, and their system is tongue in cheek, enticing but worthless. You are better to opt for the 30% manufacturer discount. The point is, other wig sales online sites that offer points programs allow you to use your past purchase “points” along WITH a manufacturer sale for real incentives and more significant discounts. It appears to be an incentive program at wigs, com, but it is not.
Response from Wigs.com – The Wig Experts™Apr 28, 2022
Dear Sunny, We are sorry for your frustration. The Loyalty Points Program is designed to assist clients when there is not a current sale or promotion available on Wigs.com in order to assist clients. This is not an uncommon practice for many companies that offer similar programs. We know this can be disappointing. For this reason and a number of other reasons, to assist our clients with the cost, Wigs.com offers the frequent sales up to 30% off for all of our clients in addition to the manufacturer's sales that you mentioned. We hope you will continue to let us serve you, as we offer a number of other great benefit beyond the points programs. We value you as a client and hope you will allow us the honor of being your go-to business for hair. Best Regards, The Wig Experts