Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Oct 12, 2022

Hi Carol, We value clients such as yourself, so we appreciate knowing how happy you are with our service! Thank you for choosing us to assist with your hair journey.

Response from Wigs.com – The Wig Experts™Oct 12, 2022

Hi Margaret, We apologize that the Top Billing color and density weren't satisfactory. We offer a large variety of toppers and would love the opportunity to recommend another that would be thicker and a better color option. We appreciate your feedback and for allowing us this opportunity. Our representatives will contact you today.

Response from Wigs.com – The Wig Experts™Oct 12, 2022

Hi Marie, Thanks for that feedback about our wig expert and client care representative, Antonia! We are thankful to have her on our team, assisting clients like yourself.

Response from Wigs.com – The Wig Experts™Oct 11, 2022

Thank you for sharing your positive shopping experience! We hope you continue to choose us.

Response from Wigs.com – The Wig Experts™Oct 11, 2022

Thank you for the positive review, Lorraine! We appreciate you choosing us for your shopping experience.

Response from Wigs.com – The Wig Experts™Oct 11, 2022

Hi, We received an email from you and called you, but we were also unsuccessful. We apologize you weren't able to get through to us on the phone and for your unsatisfactory experience. We provided you with the best return instructions based on the cost of the item, which was to self-return (not using our pre-paid label).

Response from Wigs.com – The Wig Experts™Oct 11, 2022

Hi Maureen, We appreciate your feedback and understand instructions are vital for any fiber, whether synthetic, heat-friendly, or human hair. We provide a pamphlet with each shipment that includes information and care about each type of fiber (including heat friendly). One important tip is to use Smooth detangler to help with matting and frizzing that often happens with heat-friendly fibers. Your recommendation of steaming the ends is also fantastic! We appreciate and value you as well as your feedback as a client.

Response from Wigs.com – The Wig Experts™Oct 11, 2022

Thank you for sharing how much you love your new style! Most of the styles we carry have black and brown options. If you need recommendations, our experts are happy to assist you at 1-800-581-2001 Monday - Friday 8 am - 6:30 pm CT.