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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Keith
Absolutely beautiful hair piece it fills in what my hair can’t. Perfect color!
Response from Wigs.com – The Wig Experts™Feb 21, 2023
Keith! We are truly happy to know this piece worked out for you! Thank you so much for sharing with us.
Aisha S.
At Wigs.com you’ll find all you need for your new hair, I will recommend this site because it’s easy to use and straight forward information.
Response from Wigs.com – The Wig Experts™Feb 21, 2023
Aisha, we truly value you as a customer. We are always looking for ways to provide an easy and pleasant shopping experience, so it is amazing to hear this feedback! Thank you!
Kate
My hair has been thinning, and this piece gives such beautiful definition in the places I needed it. Perfect to make the hair look and feel thicker
Response from Wigs.com – The Wig Experts™Feb 21, 2023
Kate, thank you for sharing with us. It makes us so happy to hear this ! We are so glad this piece worked out for you!
Cris
I really didn't order a wig for a doll but that's what I got. It sits on top of my head like a Beanie. I cannot find a size on there anywhere. I got a knockoff wig . The wig doesn't look like the picture . I am very unhappy about this waste of my money. I am a Senior living on SS. I ordered a reg. t as I have done for ten years.
Response from Wigs.com – The Wig Experts™Feb 21, 2023
Cris, it was a pleasure speaking with you to go over this matter and offer further options since the item is no longer eligible for a return, as the tags have been removed/not in the original form. As mentioned, we urge you to take advantage of our services, such as our virtual consultations to help with measurement and finding an alternative style that fits your needs. We are always looking for ways to improve, and your feedback is important to us. Please do not hesitate to call us if you would like our further assistance with this process. We are always here to help! Thank you for your time today!
Linda G.
The wig looked nothing like the picture displayed in your advertisement. Very uneven (longer on one side with long stray hairs that are uncontrollable.) I am very disappointed with the wig. For the price I paid, I was expecting a better quality wig.
Response from Wigs.com – The Wig Experts™Feb 21, 2023
Linda, we were unable to reach you via phone call! We are truly sorry that you received an item that you were not satisfied with. We have received and processed your return and refund. Please allow 3-9 Business days for the credit to reflect on your account. As mentioned in the voicemail, we thank you for the feedback as it helps to improve the items. We welcome you to schedule a virtual consultation to assist you in finding an alternative style that fits your wants and needs! We are here to help in any way we can!
Karen R.
Years of reliable service
Response from Wigs.com – The Wig Experts™Feb 20, 2023
Karen, Thank you for your loyalty throughout the years! We truly appreciate you as a customer, and we thank you for this amazing feedback !
Cindy C.
I'm returning the wig. It is really poor gravity.
Response from Wigs.com – The Wig Experts™Feb 21, 2023
Hi Cindy, We are sorry for the quality of the Tara that you received. Our Client Care Manager contacted you to get more information about the quality so we can report it to the manufacturer. Once we receive your return, we will refund you. We appreciate your feedback.
Tanessa H.
great product and really good customer service from wig consultant virtual appt.
Response from Wigs.com – The Wig Experts™Feb 20, 2023
Tanessa, we are so happy to hear that you are satisfied with your product, and that your experience with our Virtual consultant was pleasant! Thank you so much for your positive feedback!
