Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing10,269 approved reviews, newest moderated first
Linda
Easy to navigate. Also, returns look more simple than what I have found so far on line. And the sale items seem to be just that, sales. The freight doesn't increase as I have discovered happens elsewhere.
Response from Wigs.com – The Wig Experts™Aug 9, 2024
Hi Linda Thank you so much for this wonderful insightful review! We are overjoyed to learn of your ease shopping on our wigs.com site and so happy to have you as a customer!
customer
Return was processed very quickly Process on line was efficient and easy
Response from Wigs.com – The Wig Experts™Aug 7, 2024
Hi June, Thank you for your review. We're happy to hear that you found our returns process on Wigs.com easy to use. However, we are sorry to hear that the item did not work out for you. To assist you further, we would like to offer you the opportunity to book a free virtual consultation via Zoom. This way, one of our experts can help you find the perfect style. Please find the booking link below for your convenience: https://www.wigs.com/pages/virtual-consultation
Aly Y.
I was so excited to get my very first wig after experiencing hair loss. I knew this wig inside and out after watching all of the online and site videos. Unfortunately this wig definitely felt and looked used. The waves and curls were teased beyond fixing across the top of the wig. It has such an impossible forward brush pattern, that it is literally unwearable. No more online wig purchases from this site for me.
Response from Wigs.com – The Wig Experts™Aug 7, 2024
Hi Aly, We are sorry to hear that you were unsatisfied with your first purchase with us. Please note that all of our items are new from the manufacturer. We would like to look into this matter further. For this reason, a customer care representative will be in contact with you within the next 24 hours. Thank you for bringing this to our attention, and we appreciate your patience.
Sonya R.
Wigs.com is fantastic. They keep me updated throughout the buying and shipping process. They are a fast shipper. High quality wigs, I would highly recommend!
Response from Wigs.com – The Wig Experts™Aug 7, 2024
Thank you so much for your glowing review! We're delighted you had a fantastic experience with us and appreciated our updates and fast shipping. Your recommendation means a lot to us. We look forward to serving you again with high-quality wigs!
Susan
The orders always come rapidly and if one doesn’t work, the return process is efficient and easy
Response from Wigs.com – The Wig Experts™Aug 7, 2024
Thank you for your kind words! We're thrilled you appreciate our quick delivery and hassle-free return process. Your satisfaction is our priority, and we look forward to serving you again in the future!
nancy R.
the various blogs and articles of just general info regarding using and caring for wigs was most helpful.
Response from Wigs.com – The Wig Experts™Aug 7, 2024
Thank you for your feedback! We're glad to hear that our blogs and articles have been helpful to you. Providing education on using and caring for wigs is essential to us, and we're happy it made a difference for you. Feel free to reach out if you have any other questions or need further assistance!
Linda from the M.
You have provided good customer service in getting the wig to me and allowing the return. 4 stars However, the wig had an odor to it that I would not be able to tolerate even for a few minutes. It was also not as full as most of my wigs. product 2 stars
Response from Wigs.com – The Wig Experts™Aug 7, 2024
Hi Linda, Thank you for the positive feedback about our customer service and return process. We are sorry that you received an item with an odor and ask that you return it if you haven't already. We have also contacted you regarding this so we can assist and resolve the issue. We appreciate your understanding and look forward to hearing from you soon. Warm regards, The Wig Experts
Mary W.
There is no where on your sit to make payments. I haven't made a payment because I can't figure out how to do it . I sent you a message, actually 2 but you won't call me back.
Response from Wigs.com – The Wig Experts™Aug 6, 2024
Hi Mary, We apologize for any confusion with purchasing on our site. One of our representatives will contact you today to provide further assistance. Thank you for your feedback, and we look forward to talking to you!
