Wigs.com – The Wig Experts™Reviews of wigs.com

4.410,269 reviews
Wellness & Spa
5055 Keller Springs Road, Suite 300, Addison, Texas

Wigs.com – The Wig Experts™

About Wigs.com – The Wig Experts™

Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.

Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: wigs.com
Website: wigs.com
Category: Wellness & Spa
Location: Addison, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wigs.com – The Wig Experts™ reviews

10,269 approved reviews, newest moderated first

Customer
Oct 11, 2024
Color is not exact and it’s a little…
Color is not exact and it’s a little tight.
Response from Wigs.com – The Wig Experts™Oct 14, 2024
Thank your for your review Doris we are sorry to hear you experience some issues with fit and color and would love to assist you further! for this reason we would like to offer you the opportunity to book a free virtual consultation with one of our experts via zoom. Below we have provided the booking link for your convivence. https://www.wigs.com/pages/virtual-consultation
Terri W.
Oct 11, 2024
I ordered two
I ordered two. One was perfect. The other I returned and received a very prompt refund.
Response from Wigs.com – The Wig Experts™Oct 14, 2024
Terri thank you so much for taking the time out to provide us with this feedback about your shopping experience with us we are thrilled to have you as a customer!
Renee A.
Oct 11, 2024
Very fast service
Very fast service. Returns have been super easy! The website is great. It shows "regular" women in the wigs, not just the models. So many wigs to choose from!
Response from Wigs.com – The Wig Experts™Oct 14, 2024
Wow thank you so much for this glowing review Renee we are thrilled to hear of your positive experiences shopping on our Wigs.com site! We are always here to assist you!
Camille G.
Oct 11, 2024
Returned Wig
Returned the wig because it was more white hair than color I had chosen, and looked nothing like the picture, to long.
Response from Wigs.com – The Wig Experts™Oct 14, 2024
Hi Camille we are sorry to hear your order did not workout for you for this reason I would like to offer you the opportunity to book a free virtual consultation with one of our experts via zoom so we may assist you in finding a better style match. Below I have provided the booking link for your convivence. https://www.wigs.com/pages/virtual-consultation
Ciss
Oct 11, 2024
Fast delivery
Fast delivery
Response from Wigs.com – The Wig Experts™Oct 14, 2024
Thank you for your great feed back we are so happy to have you as a wogs.com customer!
Pamela S.
Oct 11, 2024
This is my third wig and I am very…
This is my third wig and I am very pleased.
Response from Wigs.com – The Wig Experts™Oct 11, 2024
WOW thank you for this fantastic feedback Pamela we are so happy to hear of your wonderful shopping experience with us here at wigs.com!
Denise G.
Oct 11, 2024
Canadian Client Care
Canadian Client Care I made a wig purchase but unfortunately it didn't work out for me ... so i returned my item ... received my refund promptly but only for the item itself .. not duties and taxes which i had paid in advance ... save yourself some grief ladies ... if you're canadian and checking out - do not use the "prepay D&T" option ... instead, opt for the regular shipping only and once the item gets to the border your representing broker (in this case UPS) will contact you for payment of D&T ... that way if you need to return your item it will be much easier to get those monies back i had challenges in doing this as wigs.com sends the money to UPS and then UPS says to me well get the paperwork from wigs.com in order to be refunded ... UPS, not being very helpful at all in the end wigs.com helped me out with this situation ... a courtesy that i appreciate and deeply respect in a company ... i spoke directly with a CSR - Dana ... not only was she courteous and helpful .. be she was empathetic and simply listened ... this is rare from large companies in this day and age ... my order mattered to her ... wigs.com is top shelf in my books ... i will continue to do business here with pleasure going forward THANK YOU !!! xo
Response from Wigs.com – The Wig Experts™Oct 11, 2024
Thank you so much for your kind review Denise we are so sorry you had to go through that turbulence and are do thrilled we could get this resolved for you we are so happy to have you as a wigs.com customer!
Elizabeth S.
Oct 11, 2024
I order 2 every few months
I order 2 every few months. They are always what I need and deliver quickly.
Response from Wigs.com – The Wig Experts™Oct 11, 2024
Thank you for being such a wonderful customer and for this fabulous review Elizabeth we are so happy to have you as a wigs.com customer!!

Wigs.com – The Wig Experts™Reviews of wigs.com

About Wigs.com – The Wig Experts™

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Color is not exact and it’s a little…

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About Wigs.com – The Wig Experts™

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I order 2 every few months