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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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marlyn S.
I ordered by phone and the service and the person I spoke with was polite, respectful, and professional.
Response from Wigs.com – The Wig Experts™Apr 18, 2025
We appreciate your kind words about our phone service. We strive to provide our customers with a positive and professional experience. We are glad you found our representative helpful and courteous.
RC D.
I love Wigs.com, they are dependable and my Jon Renau topper is alway perfect. I have been purchasing my toppers from Wigs.com for over 7 years and will continue.
Response from Wigs.com – The Wig Experts™Apr 17, 2025
Thank you for your kind words! We are so happy to hear that you have been a satisfied customer for so long. We appreciate your loyalty and are thrilled that you continue to love your Jon Renau topper. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Susan C.
Terrible design Impossible to use with short hair Clumsy big clip Not what I wanted There it out!!!
Response from Wigs.com – The Wig Experts™Apr 18, 2025
Hi Susan we are sorry to hear you were unsatisfied with your purchase. If you are needing further assistance in finding a better suited color or style match please reach out to our customer care team at 1800-581-2001.
Deborah K.
The cap was not high enough as the ear tabs were not close enough to the ears. My first wig, and it wasn't a good fit. It was round enough.
Response from Wigs.com – The Wig Experts™Apr 18, 2025
Dear Deborah we are sorry to hear your first purchase was not successful. It does sound like this is a fit issue for this reason we have linked our measuring guide below for your connivence. https://www.wigs.com/pages/wig-size/#g9NInKW095
shirrel R.
your wigs are very well made. i looked hard and long until found your company. not all company are ligiment. wigs.com is the best by far. you were easy to deal with service was great. i would give you 10 stars.
Response from Wigs.com – The Wig Experts™Apr 18, 2025
Thank you for your kind words! We are so happy to hear you found our wigs to be well-made and that you had a positive experience with our company. We strive to provide excellent customer service and appreciate your feedback.
Mary G.
Fast delivery easy return. Wig had too much permatease for me.
Response from Wigs.com – The Wig Experts™Apr 18, 2025
We appreciate your feedback and are glad you found our delivery and return process easy. We understand that wig styles can be very personal, and we apologize that the permatease wasn't to your liking. Thank you for sharing your experience!
Yvette
Easy ordering experience. Shipment is quick. The last wig I got was beautiful and as promised.
Response from Wigs.com – The Wig Experts™Apr 18, 2025
Thank you for your kind words! We're thrilled to hear you had a positive experience with our ordering process and that you're happy with your wig. We appreciate you taking the time to share your feedback.
JustAnswer C.
This is the only place I get my wigs from. I had to send some back because they did not look good on me. No issues returning them. Great quality wigs.
Response from Wigs.com – The Wig Experts™Apr 17, 2025
We appreciate your kind words and are glad you enjoy our wigs. We understand that finding the perfect wig can be a personal journey, and we're happy you found a style you love. We're committed to providing high-quality wigs and a smooth return process.
