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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Mary Anne W.
Great selection and order process. Awaiting a color in the softie cap to return!
Response from Wigs.com – The Wig Experts™May 14, 2025
Thank you for your kind words! We're thrilled you enjoyed the selection and ordering process. We appreciate your patience as you await the return of your preferred color. We hope you'll love it when it arrives!
Barbara M.
I’ve been dealing with wigs.com for the last 10 or 12 years! I tried different styles and colors, but I invariably go back to winner large it just seems to work well for me. I am 86 years old and my hair is thinning in the front. This time I tried a Tad darker, I usually get glazed sand. I have six of them. I have some that are still in the box. I’m so afraid they might stop making mine. I truly love this company. Sometimes I order the wrong thing but returns are easy.
Response from Wigs.com – The Wig Experts™May 14, 2025
We understand your concern about the availability of your preferred wig style. It's wonderful to hear that you've been a loyal customer for so many years and have found a style that works so well for you. We appreciate your kind words about our company and our return policy. We strive to provide our customers with a wide selection of styles and colors, and we're always working to improve our offerings. We value your feedback and will continue to listen to our customers' needs.
Barbara K.
I selected a mixture of colors that should have matched my colors; but they do not. It matches better than the last company I used, but not close enough. This is something I need to see in person.
Response from Wigs.com – The Wig Experts™May 14, 2025
Hi Barbara we are sorry to hear you are experiencing issues with color for this reason we would like to offer you guidance from one of our customer care representatives via one of virtual consultations below I have provided the booking link for your connivence. https://www.wigs.com/pages/virtual-consultation
Gloria G.
Quick and accurate
Response from Wigs.com – The Wig Experts™May 14, 2025
Thank you for your wonderful review Gloria !
Jo Marie M.
Fast mailing, free shipping, wig is beautiful! Just need to have it shaped a little but otherwise great curl and color!
Response from Wigs.com – The Wig Experts™May 13, 2025
We're so glad you're happy with your purchase! We appreciate you taking the time to share your positive experience. We're always striving to provide the best possible service and products, and it's wonderful to hear that you're satisfied with the quality and speed of your order.
jjane
The wig was too small and it looked like it was used because it was cut in the front. I was questioning to myself!!! It the wig comes in different sizes why we don’t get the option to choose a size when buying???
Response from Wigs.com – The Wig Experts™May 13, 2025
Dear Dawn, I am sorry to hear you experienced some issues with the election of sizing please note we do have a way to filter by cap size as not everything is offered in multiple sizes such as the dawn that is only offered in an average cap size.
Pam S.
Great wigs, great description, great pictures and great service!
Response from Wigs.com – The Wig Experts™May 13, 2025
Thank you for your kind words! We're thrilled to hear you had a positive experience with our wigs, descriptions, pictures, and service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
roselouise
Fast and correct delivery. WIg perfectly matches the description. Great price. It also helps knowing if by chance its not for me, WIgs.com has a GREAT return policy. THANK YOU
Response from Wigs.com – The Wig Experts™May 13, 2025
We appreciate your kind words and are thrilled to hear you had a positive experience with your recent purchase. We strive to provide our customers with high-quality products and excellent service, and we're glad you found our return policy helpful. Thank you for choosing us and for sharing your feedback.
