Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jul 29, 2025

We’re sorry to hear that you were unsatisfied with your experience. As stated on our website and explained by our representative, we do offer a 45-day return policy. However, all items must be returned in their original packaging this packaging must also be in original condition. We apologize for any inconvenience this may have caused and appreciate your understanding.

Response from Wigs.com – The Wig Experts™Jul 29, 2025

Bettie Desalvatore, We appreciate your feedback and are glad you like the wig. We're sorry the color wasn't quite what you expected with your auburn shade. We value your suggestion for more red shades in the future. Thank you for your input.

Response from Wigs.com – The Wig Experts™Jul 28, 2025

Donna M., We're happy to hear that the return process was simple for you. We're also glad the replacement arrived quickly. Thank you for your feedback and for ordering from us again!

Response from Wigs.com – The Wig Experts™Jul 28, 2025

Dear Elizabeth, Thank you for bringing this matter to our attention. We’re truly sorry to hear that you are experiencing any issues. To gather more information and better assist you, a customer service representative will be reaching out to you within 24 business hours. We appreciate your patience and look forward to resolving this for you.

Response from Wigs.com – The Wig Experts™Jul 28, 2025

Dear Jackie, Thank you for taking the time to provide us with your review. While we do have a generous return policy, as clearly stated under our return guidelines, all items must be returned in their original condition, with packaging and tags intact, and showing no signs of wear. In order for us to assist you further, would you kindly provide your order number? At this time, we are unable to locate your information in our system. We look forward to resolving this for you.

Response from Wigs.com – The Wig Experts™Jul 28, 2025

Dear Lorrestine, We are so sorry to hear this item did not workout for you for this reason we would like to offer you the opportunity to book a free virtual consultation with one of our wig experts via zoom I have provided the booking link below. https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Jul 28, 2025

Pam, We are happy you found a great selection and experienced our fast delivery service. Thank you for your feedback; we appreciate it.

Response from Wigs.com – The Wig Experts™Jul 28, 2025

Marsha Bottorff, We're happy to hear that you've found your perfect wig! It's wonderful that Glazed Strawberry is your favorite, and we appreciate your continued support with your multiple purchases. Thanks for sharing!