JOSIE
Great Experience!
Easy to work with!!
Response from Wigs.com – The Wig Experts™Sep 19, 2025
JOSIE, We appreciate you sharing that you found it easy to work with us!
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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JOSIE
Easy to work with!!
Response from Wigs.com – The Wig Experts™Sep 19, 2025
JOSIE, We appreciate you sharing that you found it easy to work with us!
Karla H.
Had a last minute need to replace my current wig. Placed my order and received it within 5 business days. Service was fast, they carried my current brand and color at a discounted price.
Response from Wigs.com – The Wig Experts™Sep 19, 2025
Karla Hoffman, We're happy to hear that you received your order quickly and at a great price! We appreciate you choosing us for your last-minute need. Thank you for your positive feedback!
Mary
As a new “ wig wearer” it had taken me a while to zero in on color and style . I appreciate the easy returns as I decide. I will be a faithful wigs.com customer as a result.
Response from Wigs.com – The Wig Experts™Sep 19, 2025
Mary, We're happy to hear that you had a positive experience navigating our selection as a new wig wearer. We appreciate your feedback and are glad our easy returns are helpful as you decide.
Barbara H.
Easy, pleasant purchase. Package arrived in timely fashion.
Response from Wigs.com – The Wig Experts™Sep 19, 2025
Barbara Hansell, We're happy to hear that your purchase was pleasant and easy! Thank you for letting us know your package arrived in a timely fashion.
Diane D.
Your Data held old address. Orders in the past 4 years were sent to the correct address. But, the latest order went to a 5 year old address. They say i am responsible for your outdated address, since I approved the order. I do not control you data entries, you do. Billing address was correct, but mailing was outdated address. So I am responsible for you IT
Response from Wigs.com – The Wig Experts™Sep 18, 2025
Dear Diane, As previously explained by our representative, the order was placed directly by you through our website. Because the shipping information is entered and processed by the customer at checkout, it is the customer’s responsibility to verify the address before completing payment. UPS delivered the package to the exact address that was provided, so neither they nor our company are liable in this case. That said, it does appear your shipment was returned to sender. For this reason, we have processed a refund for this item. Thank you for your understanding.
JB
I received the wig so fast & they even provided a free wig cap for trying on. Loved the color but unfortunately the style did not work for me. The return/refund process was also very fast.
Response from Wigs.com – The Wig Experts™Sep 18, 2025
JB, We're happy to hear that the delivery and return process was fast! We appreciate your feedback about the style and are glad you liked the color. Thank you for your review!
Bea T.
Nice, and fast!
Response from Wigs.com – The Wig Experts™Sep 18, 2025
Hi Bea Thank you for your wonderful review we are thrilled to have you as a wigs.com customer.
Ann M.
You take too much money from a refund for shipping back an item
Response from Wigs.com – The Wig Experts™Sep 18, 2025
Dear Ann McKenna, Thank you for sharing your feedback. We’re sorry to hear you are unsatisfied with the return shipping charge of $10.95. Please note that you also have the option to complete a self-return by taking your package to any shipping provider of your choice. We hope this helps give you flexibility, and we appreciate your understanding.