Morgan
Disappointed
Upon opening the package, the wig was beautiful. After wearing it two times Es, it was already looking as if it had split ends. The hair turned dry and felt course. I was sad to see the return policy stated it would not be accepted if it had been worn.
Response from Wigs.com – The Wig Experts™Oct 21, 2025
Morgan, Thank you for your feedback. We’re sorry to hear the wig became dry after a few wears. That’s not the experience we want for you. While worn wigs can’t be returned, we’d love to help. We recommend a free virtual consultation with one of our wig specialists for personalized care tips and product suggestions to restore softness and shine. You can book through our website or contact our customer care team.


